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To think calling at this time isn't good customer service?

(4 Posts)
Evennumberonthevolume Wed 28-Dec-16 21:40:12

I put a complaint in with a company - they sent me the wrong item and the item I ordered is out of stock.

They just called me about it now. At 9:30pm.

I said it was too late to be discussing this now and she seemed annoyed. No arrangement had been made regarding this call.

Aibu?

dontbesillyhenry Wed 28-Dec-16 21:42:29

Sounds like they won't be able to do right for doing wrong

Keremy Wed 28-Dec-16 21:47:47

Well tbh half nine would be a bit late for me too as I'm often asleep by this time as we are up super early BUT I wouldn't have cut off my nose to spite my face by refusing to talk to them if I did answer as that's daft!

VeryBitchyRestingFace Wed 28-Dec-16 21:50:09

I would have been annoyed but I take it you went ahead with the call?

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