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To expect a brand new laptop to work ?

(17 Posts)
twofloorsup Sun 25-Dec-16 09:48:03

I bought my 3 youngest a laptop for Christmas and the youngest's doesn't type at all angry
She's being very gracious about it but I feel dreadful.
Worse bit is I bought it early November so it will probably have to be sent way to be repaired. So much for being organised !

Chartreuse45 Sun 25-Dec-16 12:13:17

I had that happen (the keyboard being "ignored" by the screen) the solution was to turn it off and on again. It is a weirdly effective action!

Hellmouth Sun 25-Dec-16 12:14:33

Does the mouse work? Maybe it needs a software update, if switching it off and on doesn't work.

buddhasbelly Sun 25-Dec-16 12:14:41

What make is it twofloors?

OnionKnight Sun 25-Dec-16 12:16:07

What is the make and model?

Redcrayons Sun 25-Dec-16 12:20:50

You've probably disabled the keyboard by mistake rather than it's broken.
I did the same with the wifi on a laptop

How this hasn't kicked off a Christmas tantrum.

Redcrayons Sun 25-Dec-16 12:20:58

*Hope

lovelearning Sun 25-Dec-16 12:24:01

She's being very gracious about it

twofloorsup, your daughter's behaviour is testament to good parenting.

Hats off to you!

fsmile

LouisvilleLlama Sun 25-Dec-16 12:26:41

I once got a laptop and the charger wasn't in the box they did not give us a new one so had to buy a new charger

VeryBitchyRestingFace Sun 25-Dec-16 12:37:51

I read the OP as you having bought your 3 year old a laptop that didn't work and her being very gracious about it.

Was very impressed by the idea of a gracious 3 year old. fgrin

Hope you get it working.

RachelRagged Sun 25-Dec-16 13:01:22

I understand OP

Had my son a custom made computer built and it is evidentally missing the hardware required to connect online ! Should have checked but was a gift not from me and DH and also had no secure internet till Friday so thought it was a dongle problem at the time.

Bless your DD being gracious about it .

twofloorsup Sun 25-Dec-16 22:49:23

Sorry didn't realise I had replies !
It's an asus not sure of the model off hand. My eldest son has rebooted the whole thing and done everything he knows to make it work but no joy.
Currys first thing it is !
No tantrums she really is a sweetheart halo

buddhasbelly Mon 26-Dec-16 11:16:28

Any joy twofloors?

twofloorsup Mon 26-Dec-16 12:17:45

Just to update you all , currys exchanged the laptop no questions asked this morning smile
I'd reserved the last one so I have a very happy daughter today smile

RachelRagged Mon 26-Dec-16 16:37:36

Good to hear twofloorsup

IhatchedaSnorlax Mon 26-Dec-16 19:26:37

Yeah - so pleased!

twofloorsup Mon 26-Dec-16 23:48:55

Yes fab service from currys most impressed smile
I was dreading them saying it would have to go back for repair because of how long ago I bought it !

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