Name changed for this as is might out me.
I ordered an item from Pandora as a Christmas gift for a relative. I live outside the UK and couldn't get the item here, so I ordered it online for my mum could bring it out with her when she flies here for Christmas.
To make sure it arrived in plenty of time for her to bring it I opted to pay £10 for the express NEXT DAY delivery.
The website says that providing you order before 3pm on a Monday to Friday it will arrive the following working day.
I ordered on Monday, early in the morning. It should have arrived yesterday, Tuesday. It didn't. My mum just phoned them and it hasn't even been despatched yet. She said 'you do realise this should have been next day delivery, don't you? The response was 'yeah sorry about that but we are really busy this week because of Christmas.'
It's apparently due for despatch today and should arrive tomorrow. So that's basically not any better than their free standard delivery service.
What is pissing me off the most is that their website is still advertising on the home page that you can use express delivery for last minute Christmas presents.
Well obviously, you can't and it's wrong to allow people to place orders on a promise they can't fulfil.
I wanted to complain and warn others on their FB page but it just keeps taking me takes me through to the page for the country I am in, not the UK page, so there's no point.
I fucking hate Pandora stuff as well. Bah humbug.
Please or to access all these features
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AIBU?
to be really hacked off with Pandora?
27 replies
AnnoyedwithPandora · 21/12/2016 09:31
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