Talk

Advanced search

To want to be able to contact tripadviser?

(1 Post)
reup Sun 18-Dec-16 15:18:28

Previously I have booked 3 holiday rentals via tripadviser and they have all been great and the whole process was very smooth.

This time I have had so many problems -two owners never responded, one wanted cash wired to them, one agency keeps saying we will get back to me with prices at the end of the month - this was November, now it's December.

Finally I booked one and paid the deposit. But it was then not approved by the owner/agency and the booking expired.

Then the owner got in touch saying they had had internet problems which were now fixed so could I book it again. But I can't book it because the week I want is still booked by me even though I have been sent emails that say its expired. I can't access this booking and luckily my deposit has not been taken.

The owner has no idea how to reset it - I've scoured the site for information or a contact number to no avail. I went on the forum and was told to contact the actual rental agency which is sometimes flipkey or others and sometimes holiday letting. Mine was the latter and I went on their site - again no contact information.

I can't stand looking again and wanted to know of anyone has ever has this issue before? It's so frustrating that I can't contact anyone there as it's just some sort of technical glitch.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now