I feel ashamed and upset with myself. My daughter wears a strong prescription. Right +6.75 left +8.00 she also has a squint in her left eye.
Today I was sorting out all of her glasses, and found a pair we had gotten from specsavers earlier this year which is a slightly different prescription +6.75 and +7.75.
I noticed that, the left lense was actually thinner than the right lense, which on comparison of all her other glasses appeared to look wrong - given the fact that her higher prescription was the left lense.
It should look thick, thicker than the right if that makes sense?
I started panicking thinking, have they given me the wrong prescription? I compared all of her glasses, even the pair that is the same frame (different colour) they were even different. In all of her glasses the left lense was thicker than the right, showing her left eye has a higher prescription.
But these glasses did not.
I went to Specsavers, I asked to see a manager. I got a bit teary with her, expressed that I wasn't sure if she had been wearing the wrong prescription which is important as we'd come so far with her squint, I didn't want to find out it had possibly regressed.
She checked it, told me it was correct. I kept asking why the lense is thinner, she couldn't answer me. By this point I was raising my voice, I was getting short tempered because I knew something wasn't right.
She got a guy to come down who told me that they had surfaced one lense but not the other. I told them I was getting a second opinion. They did not tell me why they had surfaced one lense and not the other.
I went to another optician who told me the prescription was correct, but the axis and cyl was not. I don't know what bearing this has on her ability to see but she explained it's the way the light hits the glasses depending on the persons shape of the eye.
Her cyl should be 0.25 and axis 180. It came back at 0 for cyl and 135 for axis.
She told me it could be that the machine isn't accurate.
I am not a professional, but I feel lost, upset and ashamed at my outburst. I apologised to the manager at Specsavers as I felt I had made a scene and couldn't be certain they were wrong.
I am intending to get a copy of the prescription they hold, and I'm going to take it to another opticians to have the glasses assessed again.
I also have an appointment with the hospital soon so will also verify the prescription with them too.
Is that unreasonable of me? Am I over reacting? Does anybody know if the cyl and axis matter?
A part of me just wants to accept that its most likely right and that she probably hasn't been affected. But I am concerned.
I never requested that the lenses be thinned, I cant quite understand why they would do this and not tell me, it has caused confusion.
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Today I shouted at Specsavers...
93 replies
Potatoooooo · 26/11/2016 19:26
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