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To think this eBay message is emotional blackmail?

(83 Posts)
FRETGNIKCUF Wed 23-Nov-16 06:53:37

Backstory.
I bought shoes from eBay, pretty cheap and so not expecting them to last over a year. I've been to China lots and so know the quality issues. They fell apart after 4 weeks.
I wrote to the seller. They offered a 5% refund. Then asked me to repair them, I explained this would cost more than the shoes, then a 10% refund. I've said full refund.
Now they've sent three emails saying half. I've taken it up with eBay.

I got this this morning.

Dear Cutsomer:
Thanks for all your message,i am just a graduate student,i need pay the money from the salary.
I live in BJ ,and the living cost is very hugh for me,But i really don't want lose my job ,i want to do my best to help you solve this problem.I don;t want to come back my home because is ver shame for going back.Plz give me chance to.PLz.

you are a generious person .both of us step back a little ,
i really do my best to give you half refund as conpensaction with lose profit in this transaction.
Hope you really could undderstand our hard ,we sincerely hope you satisfied with this solution,
as you know ,it's really not easy to do this work well and i am just a worker ,our company have police ,
we should give refund after receive the item ,it's really my best could offer to you ,
Please understand each other in this issue .we will give you a good price in your next order !
Hope you happy with this refund and please think about it.
Thank you very much for your time and consideration 
Looking forward to hear from your reply 
Have a bless day !
Your sincerely

OliviaBenson Wed 23-Nov-16 06:55:56

Just let eBay deal with it. Sob stories are quite common. eBay typically finds in the buyers favour anyway.

MsJamieFraser Wed 23-Nov-16 06:56:54

No it isn't blackmail, however it can be perceived to be underhanded if false. She might just be being honest.

TheoriginalLEM Wed 23-Nov-16 06:58:01

well you brought cheap shoes im off ebay, with those sort of bargains i guess you pays your money and takes your chance.

VivienneWestwoodsKnickers Wed 23-Nov-16 06:58:41

It's bollocks. Ignore it and carry on. I had a similarly badly worded one asking me to remove negative feedback to receive 10% of the value of the item I had bought. I reported them to ebay.

VivienneWestwoodsKnickers Wed 23-Nov-16 07:00:50

Also, have a look at how many previous feedback there have been - is this a seller with thousands of items for sale and thousands of feedback (as mine was), or could they be an individual? That might change my talk.

Trifleorbust Wed 23-Nov-16 07:26:18

She's probably making thousands of pairs of these crappy shoes for some vicious gang master and has to pay for the raw materials. Next time buy from a reputable store. 4 weeks for something you bought from an unknown seller in China isn't that bad! grin

ByeByeLilSebastian Wed 23-Nov-16 07:29:15

I think yabu for buying cheap shoes, expecting them to fall apart and then being annoyed when they fall apart.

waitingforgodot Wed 23-Nov-16 07:32:33

I would just leave it and chalk it down to experience. I suppose you get what you pay for but I'd hate to think of anyone in China struggling whilst I haggle over the cost of a cheap pair o shoes.

FRETGNIKCUF Wed 23-Nov-16 07:32:52

I've bought lots from China. They last a year not four weeks.

Trifleorbust Wed 23-Nov-16 07:35:33

Yes but buying from abroad is a risk, isn't it. I don't think you have the same consumer protection rights that you have here. Look, you can keep bashing this person over the head with your demand for a full refund or you can put it down to experience. How much are we talking anyway, a tenner?

FRETGNIKCUF Wed 23-Nov-16 07:35:39

My father happens to run production for a large European shoe manufacturer in China. There's not too much slavery that goes on in shoe factories. It's much like here. People get mega rich paying workers next to nothing.

TupsNSups Wed 23-Nov-16 07:35:50

Open a return case with eBay (not as described) The seller will have no choice but to accept the return and will also have to pay for you to send them back. If the seller does not respond, you will be refunded and also get to keep the shoes.

I am an eBay business seller and she is just trying it on.

FRETGNIKCUF Wed 23-Nov-16 07:36:14

No. it's £28.

PotteringAlong Wed 23-Nov-16 07:37:54

There's not too much slavery

Well, if it's only a little bit of slavery then that's ok then hmm

Trifleorbust Wed 23-Nov-16 07:38:09

My father happens to run production for a large European shoe manufacturer in China.

Woo! Maybe you could ask him to make your next pair of shoes?

ClopySow Wed 23-Nov-16 07:38:12

Maybe get shoes through your dad next time then

Trifleorbust Wed 23-Nov-16 07:38:45

Clopy grin

klassykringle Wed 23-Nov-16 07:39:37

Wtf is "not too much slavery"? confused

NaughtyNiffler Wed 23-Nov-16 07:40:15

Sounds like the seller has spent your money already - poor eBay seller management! Stick with the resolution centre, stick to your guns, eBay usually side with the buyer.

TupsnSups Wed 23-Nov-16 07:42:34

I'm sorry to hijack the thread but while I'm here can I tell you about a Scam I've just discovered on eBay?

You might all already know and possibly I'm the last person to find out grin

I ordered a couple of Pokemon soft toys last Saturday, they were from China so I paid £10 postage for them which I thought was fair enough as it was international postage.
However, the items arrived on Wednesday (wasn't expecting them till beginning of December) They were sent from the UK 2nd class post so although I'd paid £10 it only cost the sender probably £3 to send them.

I've heard of this the other way round ordering something thinking its a UK seller then being sent from china but I have never heard of this one.

Just thought I'd share.

Giselaw Wed 23-Nov-16 07:44:25

What a bizarre post! Who buys random (and quite expensive) shoes off eBay if Daddy runs a huge leather "quality" shoe factory in China already. confused. Someone who's buying knock off designer shoes, I reckon.

DailyMailFuckRightOff Wed 23-Nov-16 07:49:24

Tbh yes, normally I'd be saying report to eBay, fight for the refund etc, but you don't seem particularly bothered about the people making your products (not too much slavery? That's fine then) so I can't get too worked up on your behalf about you being scammed out of £28.
If you want crap quality and the dissatisfaction of knowing that the workers who made the goods had a shit working life, all for a low price, you could have just gone to Primark.

neonrainbow Wed 23-Nov-16 07:49:31

You've had the shoes a year and now want a refund for the sake of £30? You wouldn't even be entitled to that in the uk.

FRETGNIKCUF Wed 23-Nov-16 08:02:42

Four weeks. I've had them four weeks.

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