Hire a car for 4 days. Collected it at midnight and told to check it in the morning for any damage.
I was parked on a main road with 2 lanes of fast traffic whizzing past if that's relevant.
Anyway, in the morning, I check the car as well as I can, being a total amateur. I notice a couple of scratches and a small dent. I phone through and report the damage. I also ask my son to check it. He doesn't spot anything.
Anyway, return the car, and am met by man from the company who is clearly an expert checker. He spots a deep scrape in the bodywork, but it's on the driver's side, basically underneath the car, so you pretty much had to kneel on the floor and look up to see it, which would have meant me kneeling in the road.
I feel really gutted about it, because I'm no expert. I thought I had looked carefully, but he clearly knew all the trouble spots to look for. The car had no damage reported even though I spotted 3 separate bits of damage. I feel pretty angry that they either have't checked or recorded the damage themselves and are relying on a total novice who clearly can't do as good a job as an expert. It's like asking a layman to survey a house and then blaming them if they don't spot something.
Are all car hire companies like this? I've driven for 16 years and never had an accident and was so careful with this car and feel properly stitched up. Is there any hope for me. Bloody bastards.
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AIBU?
To feel like car hire company has stitched me right up?
31 replies
ErnesttheBavarian · 07/11/2016 07:41
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