Attended a physio appointment today, private company contracted to the NHS. Got to reception. Oh the physio is off sick, we tried to contact you afew weeks ago (so not a sudden illness which I would have understood not contacting me).
I asked could they have not sent me a letter, got a shrug.
So I have rearranged my off duty for today's appointment for nothing. I am lucky in that I can drive to my appointment, what if I was a elderly or had problems with mobility.
Surely it's just common courtesy to contact people if an appointment is cancelled?
Please or to access all these features
Please
or
to access all these features
AIBU?
Aibu to think this is fairly rubbish service.
2 replies
agedknees · 04/11/2016 11:25
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.