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WIBU to introduce myself when the doctors I'm working with don't bother?

(39 Posts)
U2HasTheEdge Wed 26-Oct-16 15:07:26

Not a huge deal, just a bit annoying.

I am a nurse assistant in hospital but often do clinics where I'm working with doctors. Some doctors also have colleagues with them, usually those still training who are observing.

My job is to assist the doctors such as cleaning the bed, helping the patients undress if needed, cleaning the equipment after use, reassuring the patient if anxious, filling in some paperwork and I chaperone so I'm with the patients throughout.

The doctors always introduce themselves and their colleagues. They never introduce me. It makes me quite uncomfortable. My job is clearly not skilled but is it ok to treat me as I'm not there at all?

Strangely enough, if I'm assisting doctors in emergency medicine they do make a point of finding out my name and introducing me as well.

ChardonnayKnickertonSmythe Wed 26-Oct-16 15:08:59

You must introduce yourself to the patients.

U2HasTheEdge Wed 26-Oct-16 15:12:54

It depends on where I am.

Often I see them first so then of course I introduce myself.

Sometimes the doctors might call them in because the receptionist has sat them outside the door so they call them in on their way back from dictating or whatever. It's then when they introduce themselves and don't mention me that I feel shitty.

creampie Wed 26-Oct-16 15:13:32

I always introduce my HCAs. Do you collect the patient from the waiting area? Are the doctors assuming you've already introduced yourself on the way down to the clinic room?

Presstheresetbutton Wed 26-Oct-16 15:15:21

God how rude and not nice for the patient either

I'd introduce myself as soon as possible without talking over the doctor

creampie Wed 26-Oct-16 15:15:46

Sorry, cross post. Do the doctors actually know your name? Sounds silly, but it might be as simple as them not wanting to admit they don't know it!

Introduce yourself after the doctor has done her introductions, should get the point across. Like you say, you're an important part of the process, not a bit of furniture

MrsTerryPratchett Wed 26-Oct-16 15:15:51

What wankers. You should introduce yourself. Particularly if, helping the patients undress if needed...reassuring the patient if anxious.

U2HasTheEdge Wed 26-Oct-16 15:17:21

cream we cross posted.

Often I do call them in, but there is one clinic that works very differently to any other clinic I've worked in and the receptions often sit the patient outside the room when they have come back from one of the other procedure rooms and it can be more or the doctor who calls them in.

U2HasTheEdge Wed 26-Oct-16 15:18:31

cross posted again grin

ChameleonCircuit Wed 26-Oct-16 15:19:01

You should always use the "Hello, my name is" phrase, too. If the doctors get stroppy, ask them if they remember Dr Kate Granger.

U2HasTheEdge Wed 26-Oct-16 15:20:21

They should know my name, they take it at the start to write down my name in the chaperoning part they fill out themselves.

It's also on my badge.

I have thought about saying 'and I'm U2' but stupidly I worry that it would come across as rude hmm

Embolio Wed 26-Oct-16 15:20:56

Hiya, ignorant buggers! I'm a nurse and would just introduce myself as soon as I could get a word in. Remember you are just as important to the team as they are - they couldn't do their job without you doing yours!

Embolio Wed 26-Oct-16 15:22:14

You'd probably only have to do it once and then the Drs would start doing it. I don't think it's rude as long advance you aren't talking over them x

HumptyFrumpty Wed 26-Oct-16 15:22:18

I always introduce myself to patients, it's a bonus if someone else does it for me. Even if I can't do it immediately I will wait for a more appropriate moment. I want them to be reassured of who I am.

Embolio Wed 26-Oct-16 15:22:44

'As long as' stupid autocorrect

PlumsGalore Wed 26-Oct-16 15:24:04

Is this a misunderstanding between being introduced and introducing yourself perhaps? DD is a student HCP, she has ben taught to introduce herself.

I am always at the hospital in various clinics with the elderlies, I often see members of staff collecting patients from the waiting rooms and hear them say "hello my name is xxx and I am the xxx, if you come with me ....." on the way to wherever they are going.

U2HasTheEdge Wed 26-Oct-16 15:26:45

Yeah, it does feel wrong not introducing myself. When I'm on a ward it is the first thing I do at the start of every shift.

I just wonder why they don't even think to introduce me when they know I haven't had a chance. If they remember to introduce their other colleague they should remember me.

I just sometimes feel invisible, but I know I'm not to the people who matter.

Liiinoo Wed 26-Oct-16 15:33:16

I recently had eye surgery. A nurse sat with me throughout the process to hold my hand and keep me calm. However no-one bothered to introduce her and it felt unpleasant and intrusive to have a stranger touching me. I think normally I would have asked her name but I was so keyed up about the surgery I wasn't thinking straight. I would have very much appreciated her introducing herself.

FerretFred Wed 26-Oct-16 15:38:39

I might be coming from a different angle but....

I'm apparently rather ill and in hospital a lot. With the consultants/doctors I'll have a business like conversation about the nuts and bolts of my condition.

Once they go, I might fall apart and then you are vital to me. It might be sexist, but I'm not going to cry in front of another bloke and I'd rather know your name than the consultants. You'll put me back together, whereas the consultants won't ever cure me.

LetitiaCropleysCookbook Wed 26-Oct-16 15:38:47

ask them if they remember Dr Kate Granger.

I don't remember Dr. Kate Granger! Who is she? grin

I would also introduce myself, as much to make a point, as to introduce myself, iyswim. Really rude of them not to.

ItMustBeBedtimeSurely Wed 26-Oct-16 15:42:42

What do the nurses do? Are you a healthcare assistant?

It's not right, but if it's not the same doctor doing it every time I can only assume they think you've already introduced yourself.

Pseudonym99 Wed 26-Oct-16 15:43:09

Do you not get training on this? Perhaps the doctors think it is you who is rude for not introducing yourself? Are you a nurse or a HCA? If you are a HCA you are not a 'nurse assistant'. Only a nurse can use the title of nurse.

SidneyPiecrust Wed 26-Oct-16 15:43:50

Lovely Kate Grainger #hello my name is. Recently died from cancer but championed a campaign for NHS staff to introduce themselves to patients.

LetitiaCropleysCookbook Wed 26-Oct-16 15:46:40

Ah, thanks Sidney. Sorry, I hadn't heard of her.

ItShouldHaveBeenJess Wed 26-Oct-16 15:52:23

The only person who introduced herself by name while my dad lay dying in hospital was a cleaner hoovering the corridors. She made me a cup of tea and sat with me for ages. Can't remember the names of a single one of the consultants who breezed in and out to give me updates on my father's impending death. Couldn't give a shit, either. Joanne was the only one who held my hand. Wish she was reading this! (Cornwall, 2009)

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