Not sure whether I have grounds to complain or if I should just accept this situation...
We live in a privately rented house. Three months ago, the boiler started making loud noises. The only way to describe the noise is it sounds like Armageddon's kicking off in our kitchen. Not constantly, we switched it off to stop it. When we turned it back on, it would 'spark' so badly, our broadband would disconnect!
So, we reported it straight away. Two people came to look, said there was nothing wrong with it. We reported it during our inspection, too, and at least once a week since then. Owner said that as long as the boiler's functional, she wouldn't pay to have it looked at. . This is against the advice of the plumber, who said it needs a new circuit board.
Last Friday, it went bang. Won't switch on or anything - no heating, no hot water. Immersion heater not working either. Same plumber said new part will be here Tuesday at the latest.
Tuesday came and went, back on the phone to them - the landlord didn't give their permission for it to be ordered until last night. So we will be stuck till Friday, if not Monday 31st.
I'm pregnant (landlady knows this), desperate for a soak in the bath and have a six year old full of cold.
I'm so angry about this - am I overreacting or would this piss you off too? Have I got grounds to complain? And if so, who do I complain to?
They've sent me a shitty little electric heater and told me to boil a kettle for hot water (!).
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AIBU?
Rented Home Heating Wars - WIBU?
37 replies
ArseHair · 26/10/2016 14:07
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