I work for an organisation that has recently revamped its website. The new website is fabulous, great visuals and easy to navigate. The firm has also had part of the building remodelled so it looks very sleek and contemporary and our stationery/branding has also been updated.
The problem is that the service we provide isn't any better. What would make thinks better is more staff rather than vast sums being spent on rebranding.
However it seems we aren't the only place to do this; there are numerous examples of firms spending millions advertising but you can never get through on the phonelines.
AIBU or just a grumpy old woman?
Please or to access all these features
Please
or
to access all these features
AIBU?
To think that life is all about style over substance?
9 replies
Fairyliz · 17/10/2016 16:54
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