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AIBU?

Pizza Hut arrrggghhh

52 replies

upsetatpizzahut · 25/09/2016 22:01

Ok, I have named changed as I've been banging on about this for a week Angry people will identify me

Last Sunday I was home alone, had flu all week starting to get on the mend and decided to order a pizza and salad gotta be healthy my first time ordering with Pizza Hut

When it arrived, I answered the door and the delivery driver told me to wait a minute (he was on the phone) I said cat is about to escape he then said wait another minute as he continued on his phone call. I shut the door to not let cats escape and he then rang the bell again five minutes later

Took in food, he left. Chicken is cold and my salad was out of date by a day. (It's actually a criminal offense to sell something past a use by date)

I contact Pizza Hut to tell them the situation (I just say food is out of date, delivery driver a bit rude I'd like a refund please)
I contacted again on Monday
I contacted again on Tuesday

Finally I get a response on Wednesday asking me for all the details I gave on Sunday (name/time/order value)

Thursday I get asked again for the same details, and told it is with the store

Friday I get asked for the same details

I'm still waiting for a response

Surely they should bloody refund me for the manky salad

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DerekSprechenZeDick · 25/09/2016 22:03

Pizza Hut should be consumed in store.

So you can eat as much of the sweet corn pasta thing they do.

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gunting · 25/09/2016 22:03

Tweet them. Usually a public name and shame will get shit done.

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upsetatpizzahut · 25/09/2016 22:04

I forgot the photo

Pizza Hut arrrggghhh
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upsetatpizzahut · 25/09/2016 22:05

I know best served in store but a blown bag of salad that looks that gone off surely should result in a refund

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DerekSprechenZeDick · 25/09/2016 22:05

That's what you get for ordering a salad. Who orders a salad?!

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upsetatpizzahut · 25/09/2016 22:08

Well me obviously Grin

But we should not be discussing my need for salad something to offest the carbs if they allow salad to go out like that would you trust their judgment on ham hidden amougst cheese?

Plus my chicken was cold and the delivery driver was very rude

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SaggyNaggy · 25/09/2016 22:08

I see you ate the salad? Grin

I agree with PP, tweet them, go to the restaurants FB page and public post. Etc.

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DerekSprechenZeDick · 25/09/2016 22:09

See the cold chicken I would complain about. That's a crime

Twitter?

I'd also ask that they send chocolate cake with the refund

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upsetatpizzahut · 25/09/2016 22:09

Nobody ate the salad

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upsetatpizzahut · 25/09/2016 22:09

Hate the salad yes
Ate the salad NO

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Chippednailvarnishing · 25/09/2016 22:10

Tweet them and then contact environmental health. There are huge fines for selling out of date food.

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Alorsmum · 25/09/2016 22:10

This reply has been deleted

Message withdrawn at poster's request.

Queenbean · 25/09/2016 22:10

It's annoying and shit when you're expecting something delicious and a manky salad turns up but they will get around to a refund.

Not being goady but genuinely what do you want from this thread? You already know yanbu - are you hoping to tweet this thread to Pizza Hut or something?

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DerekSprechenZeDick · 25/09/2016 22:11

Use by 17th Sept.

Hmm so you got that on the 18th? Isn't use by just a guideline?

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upsetatpizzahut · 25/09/2016 22:13

Yes the delivery driver knocked my door I opened it in my dressing gown and he asked me to wait...

And there are two rules on dates

It's actually a criminal offense to sell something after its "use by" date

So my salad had a use by date (because of the dressing I'm sure)

Best before date you can sell after if you tell people

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gunting · 25/09/2016 22:14

So no one ate the salad? Is that all you get?!

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upsetatpizzahut · 25/09/2016 22:15

queen do you know what, I don't actually know what I'm expecting to achieve

Think maybe I've just bored DP about this story a bit too much and I'm a bit pissed off not to get a response from them

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SalemSaberhagen · 25/09/2016 22:17

You're thinking of best before, Derek.

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upsetatpizzahut · 25/09/2016 22:17

So yes no one ate the salad

I did not get to eat my salad
The chicken was bloody cold from the delivery driver making me wait about five minutes

I have been quite annoyed about the lack of response from Pizza hit

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FiaMarrow · 25/09/2016 22:17

I had to ring Pizza Hut once when they forgot to deliver the dips (I was pregnant and irrationally excited about having dip). They apologised and sent a £5 gift card.

I would have preferred the fecking dip though. Had to make my own from mayonnaise.

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DerekSprechenZeDick · 25/09/2016 22:18

I want a Pizza Hut now

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upsetatpizzahut · 25/09/2016 22:18

Is it the most awful crime of this century

It's really not

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upsetatpizzahut · 25/09/2016 22:19

fia I didn't get my dips either

Please forgive me miserable people for drip feeding

I ordered three garlic

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DerekSprechenZeDick · 25/09/2016 22:19

I think it is.

Could you contact the Daily Mail and do a sad face article?

You could hold the salad while pointing at the date

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upsetatpizzahut · 25/09/2016 22:20

derek for the love of god collect and check your salad

oh you don't do salad

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