I came home yesterday to find a card through the door to say the postman had tried to deliver a parcel, it was too big so it had been returned to the sorting office. Fine, nothing unexpected there.
It said that to collect I would have to present the card itself and proof of identity, e.g. driving license. Again, all usual stuff and I know from previous occasions that they do always ask for ID now so I have always used my driving license.
Now the card also said that someone else could collect the parcel on my behalf but they would have to bring my proof of ID. DD said she had time on her hands today and offered to go get it for me. Great. I took my driving license out of my wallet and left it with the card for her to show.
When I got home tonight she had my parcel but she said it had taken two attempts. Apparently my driving licence is no longer acceptable because it is the old style without a picture and they now require photo ID. So DD came home, got my passport and used that. This time they gave her the passport.
AIBU to think this is a bit mad because:
- It definitely did not specify photo ID on the card.
- It wasn't even me presenting the photo ID it was DD. Why did they need to see a photo of me when they were prepared to give it to someone who clearly isn't me?
- At least my driving license has my name and address on which is the same as the delivery address, my passport just has my name.