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To think my Dyson vacuum should last longer than 7 years?

(26 Posts)
Birdienumnums Mon 12-Sep-16 14:31:10

That's it really. I have a Dyson upright dc24 ball which we were given as a wedding present by bro&sis in law and I was so excited to finally be getting a proper vacuum cleaner, and a Dyson at that, and just assumed it would be good quality and would last for 10 - 20 years.
We had so many problems with it in the 5 years it was under warranty that they actually replaced the head on it as apparently that model was riddled with problems but it's still not very good at its job and is making a terrible noise and I, possibly irrationally, hate it. But can't afford to buy a new one.

Birdienumnums Mon 12-Sep-16 19:28:20

I clearly am being unreasonable!

Birdienumnums Mon 12-Sep-16 19:28:43

I clearly am being unreasonable!

CrohnicallyAspie Mon 12-Sep-16 19:30:05

YANBU- mine is around 10 years old and still going strong. For the amount you pay for them, you expect it to last.

roseteapot101 Mon 12-Sep-16 19:30:43

dyson is known for being flimsy all style .I got a henry now thats a vacuum that lasts a decade.Had mine 5 years never had a problem and still going strong

user1471441955 Mon 12-Sep-16 19:31:28

YANBU- I'm also cross mine has broken after 5.5 years. The repair costs £99 so not sure if I should just get a new one

QuiteLikely5 Mon 12-Sep-16 19:34:09

I think seven years is a good length of time for an appliance.

Miele are supposed to be good so maybe try them next

PNGirl Mon 12-Sep-16 20:52:47

They need regularly taking to bits which is annoying. I basically dismantled mine at the weekend as there was stuff stuck in the hose, hair round the bar, filters needed cleaning - they're cool-looking but I don't think they're actually that sturdy. That said they're not that expensive nowadays either - our new one was about 220 so I think 7 years is a good return on that money. Cheapo ones die after a couple of years in my experience.

JeSuisUnChocoholic Mon 12-Sep-16 21:12:13

YANBU They're made of the same thing as crash helmets so I expect them to last at least a decade!

Cocklodger Mon 12-Sep-16 21:15:54

I'm afraid that price doesn't always equal quality. I paid 100 for my VAX 13 years ago. Still going strong.

JeSuisUnChocoholic Mon 12-Sep-16 21:25:22

My George 2-in-1 hoover/carpet washer thingymajigymabob is still alive after 10 years. Well worth the £150.

WinterIsHereJon Mon 12-Sep-16 21:27:58

I have a Miele, going strong after years of use with no problems. I think their appliances have a 10 year warranty (not sure which appliances are included).

InSpaceNooneCanHearYouScream Mon 12-Sep-16 21:38:55

Dysons are overpriced, noisy, flimsy rubbish. Get a Miele instead.

SciFiFan2015 Mon 12-Sep-16 21:44:02

My dyson is 14 years old. It's been repaired twice. New motor most recently. Dyson quoted a fortune. Local shop repaired for less than half the price £89 IIRC.
I think newer models of dyson shave been made with a different plastic supplier. Not as good. Maybe Google for that info. Try a local repair shop.

GladAllOver Mon 12-Sep-16 21:48:42

Dyson are horrible overpriced lumps of gaudy plastic. Judging by the number I see dumped for collection/recycling, I wouldn't ever buy one. My miele just goes on and on, working perfectly.

Birdienumnums Mon 12-Sep-16 22:26:27

Glad I'm mostly not considered U.
I honestly thought a dyson would be of similar quality to a Miele and we wouldn't need another for at least another few years. I don't think I can be bothered getting it repaired. Miele it is!

InSpaceNooneCanHearYouScream Mon 12-Sep-16 22:30:43

My friend hated his Dyson so much that whilst it was underperforming as usual one day, he threw it down the stairs in a fit of temper. grin
It broke

HatePaperDoll Mon 12-Sep-16 22:36:09

I have a DC02 cylinder model which is practically a museum piece. I was given it by a friend when she emigrated in 2002 and it was already at least 4 years old then. I replaced its filters and treated it to some new accessories a few years ago. Had to scrabble around various places on t'internet for old stick of the parts as Dyson laughed at me when I tried to order from them as they hadn't made spares for that model in a long time. It's not used much these days as we also have a DC54 handheld but the old DC02 still works when needed. I guess they don't build them like that any more.

situatedknowledge Mon 12-Sep-16 22:39:51

I just checked and we got ours in 1997. It is still going strong, but they aren't repairing them any more which is a pity because I love it.

hippydippybaloney Mon 12-Sep-16 22:42:57

YANBU ours is over a decade old and still going strong

Birdienumnums Mon 12-Sep-16 22:48:22

Situated, Hippy & Hate - exactly! that's what I thought I was getting!

Two years ago just after the 5 year warranty expired I was on the phone to customer service organising yet another repair (which they were doing for free given how many problems we'd had) and the woman told me our model had been plagued with problems and suggested I try one of the newer models which were much better. I politely declined but perhaps I do just have a really shit model?!

MrsMozart Mon 12-Sep-16 22:49:11

We had every part bar the wheels replaced on one. None if the replacements had any warranty on them so when the next few bits died I gave it to the lical Dyson specialist repair man, see if he could make any use of it, and bought a Miele.

Birdienumnums Mon 12-Sep-16 22:49:12

InSpace - grin If we had stairs is be doing the same thing!!

TowerRingInferno Mon 12-Sep-16 22:50:12

Mine is 7 years old and I am willing it to die. It has been a huge disappointment from day 1. My previous Dyson was good, however. I won't get another.

Birdienumnums Mon 12-Sep-16 22:50:38

Am now researching Mieles....

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