Im abroad. Waiting in coffee shop queue, guy in front of me has a heavy accent, hardish to understand. Menu in English, staff speak English and local language.
Guy in front is super rude ordering. Really aggressive to staff. Then One of staff ask him to repeat something, he goes mad, shouting at her, including 'god your stupid, you can't even speak american'.
I interrupt politely and ask him to stop speaking to the staff that way. He goes CRAzY. Roaring and shouting at me. Who the f do i think I am. My parents and family must be ashamed of me. On and on. Shouting right in my face. Really aggressive. Eventually goes back to his transaction, shouts at staff, turns back on me 3 times in total attacking me. Tells me his family is from this country so he has the right to speak to staff like that.
I do not engage further and he gets more and more angry. Eventually he leaves.
Then I go to pieces, shaking. He was very scary. I ended up staying there in case he was outside waiting
So aibu? Would you have interrupted? This is not my first time doing this BTW, I've done it in both supermarkets and restaurants because I hate to see people harassing those in jobs they feel are stupid\ beneath them (and I've done it in a school and office too - all times were completely justified).
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To comment when a customer abuses staff
32 replies
Labyrinthian · 10/09/2016 08:40
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