Name changed for this.
I've been a LL for 9 years and I've never had tenants like these.
They pay on time, keep the place clean and seem like nice people. They had 2 great references from 2 previous landlords.
The only issue is that they don't tell me or the letting agency when something goes wrong immediately. They moved in in Janury and so far:
A light switch stopped working and it was only noticed when an agent when down to do their 3 month inspection, when asked, they said it had been like that for almost 2 months, I thought it was strange that they didn't just ring the agent and tell them straight away but shrugged it off.
The cooker stopped somewhat working, so the stove didn't work but the oven did, it took them 3 weeks to let someone know.
Neighbours tree fell over, toppling on to the properties fence and it took the agents inspection for us to find out, the fence had been down for more then a month.
At that point agent asked if they'd report things straight away, so that we could get it fixed asap and they wouldn't be inconvenienced.
They agreed but just got an email from the agency, the boiler has stopped working for 5 days and they've just reported it this evening who can last without hot water for 5 days, surely most people would have reported it immediately.
They're good tenants and I'm not planning to take any actions, I'm just really befuddled, why not report an issue immediately?
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AIBU?
Tenant's take ages to tell me when things go wrong
34 replies
CoffeeDuchess · 29/08/2016 22:09
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