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AIBU over poor tiling job?

(37 Posts)
blueyedboy Fri 19-Aug-16 13:47:02

We have used a relatives's friend to tile our new bathroom, in the trade but not a specialist. Not very pleased with the results, and he's not finished yet.
Usually I can complain to shops and supermarkets, but this feels different. He's a really nice bloke, but is charging quite a lot too!
How can I say nicely that we will find someone else to do our ensuite? Please help!!!

VioletBam Fri 19-Aug-16 13:49:23

Well if he's not finished, you need to express your concern now. Your fear of confrontation shouldn't stop him from having the chance to correct it. What exactly is not pleasing you about it?

PJBanana Fri 19-Aug-16 13:49:34

Did you know he wasn't a specialist when you hired him to carry out the work? If so, I think YABU (kind of) as he isn't an expert.

If you were lead to believe he would do a good job and he hasn't lived up to his word, YANBU. Tell him you're unhappy and try to agree a reduced fee so that you can get someone in to finish the job.

blueyedboy Fri 19-Aug-16 14:14:39

Thanks for quick responses!
Our very large cream tiles needed strong adhesive, only available in grey, and some of the tiles have the grey lines around them on white grout. The grout is uneven, just doesn't look right, and rubs off like chalk 24 hours after work - surely not normal?
He is a general builder, were told that he was a slow tiler, hoped that meant very good/perfectionist/methodical!!!
But how can I be tactful (lie)

WellErrr Fri 19-Aug-16 14:19:27

Just get your big girl pants on and say it.

It'll be awkward whilst it's happening but youll have to live with a shit bathroom for years. I know which id choose.

VioletBam Fri 19-Aug-16 14:22:08

So the job is complete?

blueyedboy Fri 19-Aug-16 16:41:29

This room is done, but he will start soon on another the ensuite, total refurbishment.

MangoBiscuit Fri 19-Aug-16 16:45:31

Ask him if that's how it's going to look when it's finished, will the grey be seen, or is more grouting being done after it's had a chance to set?

StillStayingClassySanDiego Fri 19-Aug-16 16:51:41

Can you put up a picture?

StillStayingClassySanDiego Fri 19-Aug-16 16:54:43

Dh is a plumber and used to run our own business., our Tiler used to turn DH's hair grey, he was extremely good but so , so bloody slow!

People think tiling is easy, it isn't and tiles are the first thing people notice in a bathroom.

blueyedboy Fri 19-Aug-16 20:05:37

Here is a terrible photo. Second time of trying to send it!
Now more than 24 hours later, should the grout still come away like powder?
Black lines around some edges, very deep grout in places, when asked for thin grout lines, so that I can
keep it clean.

VioletBam Fri 19-Aug-16 23:41:05

I can't see the problem. You seem to be very fussy.

blueyedboy Sat 20-Aug-16 07:53:05

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

acasualobserver Sat 20-Aug-16 07:58:47

Bit harsh! It is hard to see the problem from the pic you posted.

Pinkponiesrock Sat 20-Aug-16 07:59:50

To be fair I can't see what's wrong with it either and I'm a pretty demanding individual. I think the excess grout is wiped off after the bit between the tiles is set.

facepalming Sat 20-Aug-16 08:05:45

Wow OP that's a harsh comment to pp who actually showed an interest in your problem!

Interesting that you are happy to throw out insults to other posters but won't complain to a workman that your not satisfied with?? maybe you should leave him a note....

Fwiw I can't see an issue but it's a poor picture. I'm sure your workman would prefer to know your concerns so he can explain the process / correct the problem

blueyedboy Sat 20-Aug-16 08:24:14

Another builder has just had a look and said that the grout needs scrapping out and replacing!
Am just fed-up with the situation, have saved and waited years
for this. Just wanted house to look clean instead of eighties monster!
In the daylight the dark lines around the tiles look more pronounced
than is shown in pics.
£800 worth of fussy. Excluding any tiles/materials.

Champagneformyrealfriends Sat 20-Aug-16 08:33:31

Whoa blue Vi didn't deserve that.

I hope you get it sorted-I'm still not happy with our kitchen and a friend installed it-I never did tell him what I didn't like and I wish I had now.

StillStayingClassySanDiego Sat 20-Aug-16 08:36:27

Sorry I can't really make out the picture.

Well , you've had a second opinion so you can tell your first builder/ tiler you won't need him for the second job or you can tell him he needs to put right the grouting at no extra cost to you.

wowfudge Sat 20-Aug-16 08:39:53

And that is why you shouldn't have good friends or neighbours in to do work for you. Unless you can tell them when you don't like something without them taking it personally. If the grout needs replacing it sounds as though it wasn't mixed correctly.

TondelayaDellaVentamiglia Sat 20-Aug-16 08:45:37

scraping out the grout is not going to make any difference to the thickness of the grout lines, the tiles will have to come off to change that.

MsVestibule Sat 20-Aug-16 09:26:21

You called a poster a bitch because she said you were too fussy shock??

That really is incredibly unpleasant of you.

VioletBam Sat 20-Aug-16 09:42:17


Glad I'm not your tiler!

Pinkponiesrock Sat 20-Aug-16 09:43:36

Also 'deep grout' would indicate depth not width, depth would be how much grout is between the wall and the edge of the tile not the distance between the tiles and therefore the amount of grout visible!

Jizzomelette Sat 20-Aug-16 09:45:51

Message withdrawn at poster's request.

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