This evening i ordered tickets through eventim which is a booking site for Disney on ice in October. The booking site rushes you and gives you a very short space of time to confirm your booking and make payment.
I chose the date i wanted but the time i looked at gave me seats that the site had selected for me so i went back to look at a later time and found how to select my own seats.
Went through the booking and has 2 mins (there was a count down timer) to check the booking, enter my address and card details.
I very quickly scanned the booking and entered my details and with 2 seconds to go i clicked pay now.
Moments later when i looked at the confirmation in detail i had been charged for the show were they had selected seats for me and the show i wanted resulting in a £92 over payment!!
I very quickly rang the customer services to be informed that it was non refundable and it doesnt matter whether it was done in error as it clearly said tickets are non refundable. She said she would put a request through to head office but in her experience they do not refund.
I then contacted my bank who inform me i have to wait for the money to leave my account and then dispute it which takes time etc.
Aibu to expect a refund? Im so fucking cross with myself!
Please or to access all these features
Please
or
to access all these features
AIBU?
To expect a refund?
36 replies
AppleJac · 15/08/2016 19:54
OP posts:
Jizzomelette ·
15/08/2016 20:47
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