Have been awaiting a call from Asda customer service since Sunday...
Changed recently from Sainsbury's to save money - large order was supposed to arrive between 7-9 on Sat night - enough to last a week so I didn't have to take 3 year old to supermarket or shop in my lunchbreak. Also had plans to go out after delivery to see a friend (neighbour was going to babysit for a couple of hours)
At 925 order hadn't arrived. No text or phone call to apologise. I got fed up & cancelled the order as I wanted to go out. By the time I'd cancelled on the phone, my neighbour said it was too late to come over & friend fed up with waiting for me so cancelled my rare opportunity to go out.
Went to bed. Was just drifting off at 1020 when loud bang at the door & Asda delivery was there! Was so annoyed & didn't have energy to put it away so said I'd cancelled & went to bed. Sunday morn had to drag daughter round co-op instead of going to park.
Rang asking a manager to call me back twice now. No call. Offered a voucher for free delivery when I spend £40. No thanks. Sorry for essay but anyone agree I should get some sort of half decent apology/compensation for all the time wasted & impact on my life/daughter's life & friend/neighbour being annoyed?
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AIBU?
AIBU to want some kind of compensation from ASDA after they ruined most of my weekend?
80 replies
Spangletine · 20/07/2016 21:09
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