I have changed my username, as this would out me, with my other info.
This school has been really good, I have to say. However, very recently I have let something go, so this is even more frustrating.
DD is 10 years old, in Year 5. She has Perthes' Disease... She has a Care Plan. She frequently uses crutches, but if things get bad, she does use her wheelchair. The TA helps her get around school, etc.
The TA has changed a couple of times this year, but that hasn't exactly affected her. However, DD uses the disabled toilets, unless she isn't using any support (very strict plan has been put in about this) if she is using her crutches, staff member waits outside the door. If she is using her wheelchair, staff member comes in, supports her to whatever position, or any other help she needs, then leaves (if using the disabled toilet, in building 1, that has restricted access, as there will absolutely be no way for anyone to be outside). If using the disabled toilet, in building 2, she stays in the toilet with her, as she wouldn't be allowed to open the door mid-way (privacy reasons) but obviously turns around and faces the door. DD needs no help with that part of the process, it is literally just an arm to hold while she gets out of the wheelchair.
This TA has yet to be with her in the second building, so already messed up by opening the door mid-way. DD literally screeched at her, so she quickly closes the door. DD then reminds her (she really shouldn't have to) and the TA then stands there, without turning around. DD asked, she said she can't due to her safety and that was written in the plan, erm, no it isn't... DD was beginning to get upset, as she's sitting there desperate for a wee, while some TA is just staring at her.
TA keeps saying that she has to follow the care plan as it's their for DD's benefit. Anyway, TA doesn't turn around. DD feels shit. I'm fucked off. I go in at the end of the school day, TA says she's sorry, she genuinely thought that was in her care plan. I speak to SENCO, she says it was a genuine accident as the TA hasn't been familiar with the second building rules, so wasn't sure.
I'm sorry but it isn't good enough, is it? My DD is 10, she didn't need to go through that. I think it has seriously knocked her confidence, and rightly so. I'm sorry, as there's probably nothing I can do, but I just wanted to get it out of my system.
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AIBU?
SENCO has dismissed my complaint, as "it was a genuine misunderstanding"...
73 replies
PartyPopper2009 · 11/07/2016 19:22
OP posts:
LindyHemming ·
11/07/2016 19:27
This reply has been deleted
Message withdrawn at poster's request.
Becky546 ·
11/07/2016 20:07
This reply has been deleted
Message withdrawn at poster's request.
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