Would be very grateful if anybody more knowledgeable could give me some advice on this. We found the property through a letting agency - we paid the fees. On arranging the key collection, we are told that the landlord did not want the agency to manage the letting and would be doing it privately. I wasn't keen on this at all but quite frankly it was too late to back out.
It was all chaotic from then on. There was no inventory when we got the keys. There was some pieces of old furniture there. The landlord said they hadn't had time to move them but to throw anything away we did not want which we did.
Our time there hasn't been great. We have had a lot of leaks. landlord complained about constant call outs which were costing her money (we asked her over 3 or 4 times at most all about the same thing). We had to call the fire brigade out once because of an electrical issue which she tried to blame on us but the electrician said it was not our fault.
Now we have moved out. We left the house clean and tidy and she had no issues when handing back the keys. However, now the agency tell us she doesn't want to give us our deposit back. She says a piece of her furniture is missing (she said we could throw anything out we didn't want). Again, I repeat she hasn't done an inventory. She also says we have not checked the heating (the heating goes off every now and then as the water pressure drops and it requires topping up) - it was working on the morning we left as we used the hot water. This is due to their boiler which is not our fault.
To top it all off, she has not put our deposit in a protection scheme which is illegal. The agency want her to ok it before they give us back our deposit. Advice please?
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Landlord trying to steal deposit
13 replies
Nala1982 · 13/06/2016 21:48
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