Talk

Advanced search

to hate my hair

(5 Posts)
ThisIsNotARealAvo Wed 08-Jun-16 19:38:41

I spent quite a lot of money on a haircut and colour today. I asked for a dark brown colour on my roots, ombre on the ends and a trim. I spent quite a bit of time showing the stylist a picture and explaining that I didn't want the dip dye to be like a straight line across my head, that I just wanted lighter brown on the ends, and a trim. I also said that I didn't want any light hair around my face as it is very unflattering. ( this has happened before at a different salon).

I have ended up with too much being cut off, the dip dye is too light and too much in a straight line and starts too far up my head, and horrible feathery fringey bits around my face.

Why did I say I was happy with it??? And why did I pay?? I want to go back in tomorrow and complain, and ask them to refund the dip dye and the cut. I am happy with the root colour but not the rest.

AIBU to ask for some money back?

TheWitTank Wed 08-Jun-16 19:44:20

I would go back and speak to the manager. They may ask you to give them a chance to rectify the colour and do something about the cut (not as easy obviously). If you are still unhappy you could ask for a part refund.

Would you be willing to let them have a go at fixing it? It's definitely worth complaining and having a conversation, possibly letting them try to resolve your issues before going straight for a refund.

JapaneseSlipper Wed 08-Jun-16 19:53:09

Yep, go back.

I know the feeling though, I never come out of a salon happy!

ThisIsNotARealAvo Wed 08-Jun-16 20:03:39

I also never come out happy but usually get used to it by the time I'm home! This one is different plus so expensive!

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now