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To want my money back after wasting it on a 2nd hand Maclaren?

(43 Posts)
Jellybeam Sat 04-Jun-16 22:45:32

A few days ago I bought a Maclaren buggy for £40 from a popular ad site. The harness straps at the back were only held up by Velcro so whe I put DD in and she leaned forward, the straps would become loose putting her life in danger. The woman that I bought the buggy from didn't show me this and I couldn't go back on the same day as I had to be somewhere. I feel like I've been sold a faulty item and feel like a fool. I'm pretty skint right now so I can't just go out and buy another buggy. I've texted her today but I've had no reply. Aibu to try and get my money back by turning up at her house?

BoopTheSnoot Sat 04-Jun-16 22:55:24

You can try, but she may well tell you to get lost, especially if she has ignored your text. Unfortunately, these sites are a bit 'buyer beware' as stuff is bought as seen. You just have to hope that the seller is honest and trustworthy.

Jellybeam Sat 04-Jun-16 23:04:34

Sorry for typos. Hope you're able to understand my question

Champagneformyrealfriends Sat 04-Jun-16 23:12:17

You can try but I doubt she'll give you it. Unfortunately this is the risk you take with these selling sites.

halighhalighaliehaligh Sun 05-Jun-16 00:31:07

Putting her life in danger hmm 5 point harnesses aren't that expensive to buy are they? Agree you likely won't get any joy from the seller as you viewed it before buying.

Bloomp Sun 05-Jun-16 00:34:10

Do you mean the harnesses had been altered or is that the design of them?

JustAnotherManicGlumday Sun 05-Jun-16 03:15:55

Can't you buy. A new harness for it?

dizzyfucker Sun 05-Jun-16 03:23:34

We have a maclaren, the harness threads through the plastic frame at the back. There are two velcro strips on the back of the seat where you attatch a newborn head hugger. Did the woman remove the fabric to wash it and not thread it back? Have a look by lifting the cover off and seeing if you can find the holes.

Treeroot Sun 05-Jun-16 03:38:03

What Dizzy said. I don't know which model you have, but you can download the manuals here www.maclaren.us/Operating_Instructions they have illustrations of how the velcro threads through and attaches at the back.

NerrSnerr Sun 05-Jun-16 04:01:47

I think 'putting her life at risk' is an over reaction. It was sold as seen, and as others have said I would check they've been put on right and if not just get a new harness.

dizzyfucker Sun 05-Jun-16 04:05:58

This is the back of my buggy seat, you can see where the strap threads through. The velcro is for the headcushion thingy. Sorry if the picture's not clear.

enterYourPassword Sun 05-Jun-16 04:52:34

I think it can easily be sorted. Follow the image in dizzy's post.

"Life at risk" is quite hysterical (but this in MN so understandable). If it can't be fixed then I suspect it can be easily and cheaply fixed. Very cheaply if you're handy with a needle and thred as opposed to replacements from MacLaren.

ShtoppenDerFloppen Sun 05-Jun-16 05:04:36

Life at risk? Holy hell! You looked at it when you collected it. Research caveat emptor

If you don't like it, a needle and a spool of thread to secure it shouldn't cost you more than 50p.

I figure you will spend more on the cotton wool you wrap your PFB in.

Nuggy2013 Sun 05-Jun-16 05:40:42

Contact maclaren directly, they will replace as I've had a similar issue and they informed me that all maclarens have a lifetime guarantee

ExtraHotLatteToGo Sun 05-Jun-16 06:25:21

Maclaren wont replace it. They'll tell you very nicely to stop being a tit and thread the straps through the holes provided 😁

ICJump Sun 05-Jun-16 06:57:00

Is it threaded correctly? My Maclearn has velco but it's for a buggy snuggle.

Jellybeam Sun 05-Jun-16 08:25:44

When I bought it off the woman she gave it to me with the straps attached to the Velcro. I've never had a maclaren but now the brakes aren't working. I may just have to sell the bloody thing myself and get a decent light weight. I'm put off buying a new Maclaren. It's the techno XT that I bought.

enterYourPassword Sun 05-Jun-16 08:30:17

How are the brakes broken OP?

Our XT, whilst looking a little worse for wear, is in 100% functioning order after 7 years of abuse.

It sounds to me more like buyers remorse.

ExitPursuedByBear Sun 05-Jun-16 08:33:09

Mclarens are pretty robust.

Jellybeam Sun 05-Jun-16 08:43:27

When I put the brakes on they don't stay on. I need to investigate what it is that's causing this but yep, maybe it is buyers remorse. Spending £40 on a buggy I expected more from.

YellowShockedFace Sun 05-Jun-16 08:43:50

If it's so dangerous why would you then sell it on to someone else?! confused

Toomanycats99 Sun 05-Jun-16 08:48:01

We had a techno XT. It was a fantastic buggy. Had 5-6 years of use and looked very worn but still far sturdier than the quest based model I had also bought.

Jellybeam Sun 05-Jun-16 08:49:39

Yellow it was sold to me like that so I don't see why I can't sell it in the same condition that the woman sold it to me

dizzyfucker Sun 05-Jun-16 08:50:56

Clean the breaks. Mine did this, was dirt causing the break not to engage.

Maclaren should pay me wink

DixieNormas Sun 05-Jun-16 08:54:02

So you don't think it's safe but have no problem selling it to someone else.

If you buy a second hand buggy you check the breaks and the straps before you walk out with it

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