I suffer from misophonia. Whether we think that's a real thing or not, the fact is that I can not bear certain noises.
Just had to call a help desk and the person on the line clearly had a rotten cold. As a result he was breathing through his mouth quite heavily, clearly had the microphone right up to his mouth and obviously I had the ear piece right up to my ear.
The call went on for a bit and I could feel myself losing control so I asked him to move the microphone away from his mouth as I could hear him breathing really loudly, sniffing constantly and coughing.
My friend thought this was hilarious and couldn't believe I had the guts to do that as it 'was quite rude'.
Personally (and I know my response is not totally level headed because of my issues with noise) I think that even though it's not the guy's fault that he has a cold, and may not be in a position where he can take a day off or not be on the phone for a day etc, I shouldn't have to deal with that shit in my ear and it's not really good customer service to be heavy breathing, sniffing and coughing down a mouthpiece?
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AIBU?
WIBU to ask help desk person to do this?
37 replies
BasinHaircut · 03/06/2016 15:35
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