I have a small property I let through Airbnb. This is my only source of income and it has been great so far. I have had quite a few customers tell me that they've taken my number so they can book directly with me "next time". That bit is usually delivered at the end of communications (after they've left a review) so not really an open discussion. I haven't bothered so much about it before but now I have had a contact from someone who has heard about the property through mutual friends, looked it up, read the reviews and so on and want to book it for 3 weeks next year but pay cash - what deal will I give them?
If customers book through Airbnb they pay to Airbnb immediately and they do pay a chunk of commission to Airbnb (I pay a smaller amount) but if they cancel within 5 days of their arrival I still get paid so I have a certain amount of security. So AIBU to think there's no advantage in it for me (apart from the length of their stay) to take a gamble that a) they'll turn up and b) they'll pay. If I go ahead and take their booking I don't think they deserve a discount (more than I would normally give for a stay of a week) just because they're paying cash.
Please or to access all these features
Please
or
to access all these features
AIBU?
to think "I'll pay cash" benefits only the customer in this instance rather than the host
19 replies
Skrewt · 19/05/2016 15:58
OP posts:
Arfarfanarf ·
19/05/2016 16:13
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