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AIBU?

wibu to return this paint?

21 replies

FedupofbeingtoldIcantusemyname · 15/05/2016 21:48

I bought some cheap paint (discounted) from a hardware store today as I have an ongoing home project.

The paint I chose was a glitter paint, it supposedly has the glitter separate under the lid and you mix it in with the paint when you want to use it. I specifically bought this particular paint because of the glitter.

Got home and started painting only to find....no glitter? I thought maybe the glitter was already in the paint and I had misunderstood the instructions or I just hadn't mixed it properly or possibly that it just couldn't been seen when wet so I painted one of the things I needed (small item) and waited for it to dry. Still no glitter!

Dp comes and has a look at the paint tin and it turns out the sticker with the discounted price was stuck on top of another label stating that the glitter was missing (hence the discount).

Now, I know I got it cheap but wibu to take it back? I was really disappointed since the only reason I bought it was the glitter, I wouldn't want a refund just an exchange as there were loads of other cheap paints I could have had instead. Dp thinks I should just keep it! Should I and just chalk it up to experience?

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AliceInUnderpants · 15/05/2016 21:49

YABU as you used the product first.

Just chuck some glitter in and mix.

Pipbin · 15/05/2016 21:51

They have no reason to exchange it as it is 'sold as seen' and clearly labeled.
However, it can't harm to ask.

steff13 · 15/05/2016 21:57

If it was marked down because the glitter was missing, and it was marked that the glitter was missing, then I wouldn't think they'd allow you to return it.

I'd just add my own glitter. Actually, I wouldn't, because I can't imagine painting anything with glitter, but I would do that if I were you.

IDontBelieveAnything · 15/05/2016 21:57

Of course you can take it back. If you couldn't read the sign saying there was no glitter then you were obviously expecting there to be glitter.
Pipbin not sure where you got the idea it was 'sold as seen' ?

FedupofbeingtoldIcantusemyname · 15/05/2016 21:58

It wasn't clearly labelled though, as the label stating that the glitter was missing was obsured by another label on top!

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IDontBelieveAnything · 15/05/2016 21:59

It was marked down because there was no glitter BUT there was nothing to tell the OP tha the glitter was missing.

FedupofbeingtoldIcantusemyname · 15/05/2016 22:00

Oops, cross post Anything! Yes, I couldn't see that it had the glitter missing - if I had seen that I wouldn't have bought it.

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Pipbin · 15/05/2016 22:01

Pipbin not sure where you got the idea it was 'sold as seen' ?

When something is marked as missing something, or slightly damaged and is reduced as a result, and is marked as such, then it is 'Sold as Seen' meaning that you can't return it because of that fault.

Pipbin · 15/05/2016 22:05

I've just looked it up and it seems that 'Sold as Seen' isn't a thing. I thought it was.

FedupofbeingtoldIcantusemyname · 15/05/2016 22:08

Tbf I have seen that written on a few adverts for things but mostly cars and electrical things so its not U to think that it is a thing!

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GloGirl · 15/05/2016 22:15

I would definitely return it. I am not sure if you have the rights to return it or not so don't know what legislation to quote at them but I'd be ready to flounce if they said no!

IDontBelieveAnything · 15/05/2016 22:20

I'm sure you can return it. Let us how you get on.

MumOnTheRunCatchingUp · 15/05/2016 22:22

Once opened paint deteriorates. They won't return it in all likelihood

IDontBelieveAnything · 15/05/2016 22:31

The OP opened it because she was expecting the glitter to be there. The fact she opened it and used some of it doesn't make any difference to her rights to return the paint for being satisfactory quality/ faulty and/or not as described as per The Consumer Rights Act.

Consumer Rights Act info HERE

MumOnTheRunCatchingUp · 15/05/2016 23:03

Hold on.... Glitter packet under the lid?? How would that work? It would be soaked in paint if tin had ever tipped over/moved about

Do you mean on top of the lid under plastic film? Was this from the 'colours' range?

FedupofbeingtoldIcantusemyname · 15/05/2016 23:11

Yes I think it was Mum but I've not used it before so not exactly sure what it was supposed to be like, it just said something like 'stir in the glitter directly under the lid' on the back!

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MumOnTheRunCatchingUp · 15/05/2016 23:14

Ok. They probably sell packs of paint glitter separately... As a gesture of goodwill they could give you some

FedupofbeingtoldIcantusemyname · 15/05/2016 23:26

They don't sell the glitter separate unfortunately

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IDontBelieveAnything · 15/05/2016 23:30

B and Q do sell glitter for paint SEE HERE £6

lordStrange · 15/05/2016 23:37

Opened paint doesn't really deteriorate as long as it's properly sealed.

I'd have imagined the paint was discounted due to surprising lack of interest in glittery paint. I'd be surprised if they didn't just reimburse you.

FedupofbeingtoldIcantusemyname · 16/05/2016 12:00

They don't sell the separate glitter at the store near me that is!

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