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to think Sainsbury's are really taking the piss?

(144 Posts)
BuggerLumpsAnnoyed Sun 08-May-16 20:21:04

Basically, our local sainsbury's had taken loads of the normal tills out and replace them with a few more God forsaken self service machines. Now, personal feelings of hatred aside, they haven't increased the staff manning them, so, where there were four machines and one member of staff attending to them, there are now 8, and still one memeber of staff.

It really bloody takes the piss IMO. One poor sod, basically doing the job of 8 checkout assistants, as the things never fucking work, while everybody looks pissed off with their stupid light going off.

And if it wasn't bad enough, to get your car parking money back (one of those "you buy a ticket and its refunded in store" ones) you have to physically give it to said poor sod, who refunds you out of their bum bag, no option on the stupid till!

Right. Sorry for the rant. No, it doesn't get more interesting.

SnookieSnooks Sun 08-May-16 20:24:14

Tweet Sainsbury's....

nancy75 Sun 08-May-16 20:28:14

I hate this, supermarkets open in small highstreets, kill off local business and then they can't even be bothered to serve their customers.

JuxtapositionRecords Sun 08-May-16 20:28:55

Our sainsburys machines are generally fine, sure you're not exaggerating a teeny tiny bit? wink

also you don't need to strike through every potentially offensive word

RosieandJim89 Sun 08-May-16 20:30:21

I would tweet them. DH used to work for Sainsburys and said there is a rule when training that customers should not have to cue for more than 2/3 minutes.

Euphemia Sun 08-May-16 20:30:46

Our Sainsburys has 26 tills, only four of which are ever open, and NO self-serve! Rubbish!

seasidesally Sun 08-May-16 20:32:37

agree,our Asda is doing the same

and dont get me started n B&Q

StickTheDMWhereTheSunDontShine Sun 08-May-16 20:33:01

The Sainsburys machines bug me because they insist on you putting your own bag down on the scales if you don't want one of theirs.

I've only ever used the Waitrose machines once, though. Evil buggers. You can have a queue a dozen people long for the manned checkouts with only one out of the 4 self checkouts in use. They are that dreadful.

BuggerLumpsAnnoyed Sun 08-May-16 20:35:30

I always rate the way they manage their queues. The staff are all excellent and work really hard and are always friendly. Which is why I think Sainsbury's are taking the puss so much.

Also, I'll strike through what I fucking want.

RiverTam Sun 08-May-16 20:35:57

Sainsbo's self serve seem a lot better than Morrisons, without fail in Morrisons I need help but not necessarily in sainsbo's.

Palomb Sun 08-May-16 20:36:46

For ages I determinedly used the manned tills as I felt that I didn't want to put someone out of a job. Then my tesco introduced the self scanners and now I do my shopping with as little human input as possible.

JuxtapositionRecords Sun 08-May-16 20:45:37

Oh op sorry I should have put a little 'lighthearted' disclaimer on my strike through comment.

Agree with PP on the B&Q ones - maddening. Literally have scanned and placed down an item and it's demanding me to scan the next item. Give me a bloody chance!

BeauGlacons Sun 08-May-16 20:46:31

Haven't been in a shop for ages. works a treat. I can run the hoover round mnet waiting for the van to come. Where I used to live at least the self service tills weren't on the phone yapping in a foreign language like the people in the corners shops who put up little notices saying "Tesco, shuts every little shop". No they don't, the bloody poor service some of the little corner shops were providing them is what was shutting them.

FutureGadgetsLab Sun 08-May-16 20:47:39

I love self service machines, it means I don't have to interact while buying shopping. YABU.

AYD2MITalkTalk Sun 08-May-16 20:47:51

"Do you wish to continue?"


serin Sun 08-May-16 20:48:19

My DSis has just lost her job as the Asda petrol station she worked in has gone completely self service sad

What happened to human contact? Anti-social buggers aren't we.

AYD2MITalkTalk Sun 08-May-16 20:50:53

I'll say this for checkout staff; they've never once threatened to kick me off their checkout because I took too long fiddling about with a carrier bag because I don't shop at Aldi.

JuxtapositionRecords Sun 08-May-16 20:51:10

AYD2MITalkTalk grin

YorkieDorkie Sun 08-May-16 20:53:16

It's making a mockery of the NLW I think - yes we'll pay it, but we'll pay it to ONE person! Madness.

Definitely agree with tweeting them, they're quite responsive to this sort of thing.

Oly5 Sun 08-May-16 20:54:33

i use the manned tills as self-service puts ppl out of jobs
and they're annoying

TendonQueen Sun 08-May-16 20:55:49

Much as I dislike human interaction when shopping, I dislike being barked at by a machine even more. And frankly a Bolham capable of those hideous 'little twists' in the ads is capable of any atrocity.

BennyTheBall Sun 08-May-16 21:00:54

I like self-service. I prefer it to a manned till.

<runs off>

BuggerLumpsAnnoyed Sun 08-May-16 21:07:23

Well that's it, in theory I like being able to just rush my items through. But God forbid I'm buying wine or something with a crinkled barcode, then you end up waiting twice as long to be "assisted" as the staff have 7 other people to help.

BuggerLumpsAnnoyed Sun 08-May-16 21:08:55

I don't have the Twitter, but may consider it, as I think it's worth pointing out how hard their staff are working.

bibbitybobbityyhat Sun 08-May-16 21:18:24

I hardly ever use the self service tills because I'm nearly always buying alcohol

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