bloody Bosch!!

[nappyrat]

Argh!! Need to rant! Broken fridge, within extended warranty period, they agreed to come out today to fix it & said engineer would call to give me 30mins notice - what he actually did was call & LM saying he'd be there in 15mins & would leave if I wasn't there.
I rushed back, got back within 20 of the call & he's bloody gone!!


Seething!!

[fascicle]

Have you called Bosch? Presumably he's gone to the next job and could potentially come back afterwards. But yes, not what you agreed at all.

[nappyrat]

Grrr! He came back (after a LOT of insistence on the phone to their call centre), used a hair dryer(!!!) to de ice a flap or something, it worked as he left but now is not working again & they're not sending another engineer until bloody Monday!!!

10 days now without a fridge

I am really unimpressed.

[nappyrat]

Their products are top of the bloody range price wise & so far the quality & service is not matching up.