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To know more than supermarket staff

(113 Posts)

MNHQ have commented on this thread.

IamthepermedowlofVeronica Mon 18-Apr-16 19:23:46

In typical middle class way, I was shopping in waitrose today, fancied a treat (dairy free due to smallest ones allergies) and I'm stood musing in the chocolate aisle.
Bigger son comes up and asks what I'm looking at, i reply I'm choosing my vegan chocolate darling.
Nice looking shop assistant steps over (to help I assume) and says it sorry we don't do vegan chocolate.
Yes you do, I reply, that one, that one, that one (pointing at the relatively large range) I'm just trying to choose. Oh, she replies. I don't think they are vegan.... So of course I have to prove her wrong, showing her the vegan stamps and ingredients. Then she says 'well they must have come in on my day off yesterday'.

Now, I am the last person to back down in a fight so I get it, but what happened to the customer is always right? (Which I was, obviously) I know Iabu to think a supermarket assistant will know all the stock in the place, and I feel I've done my bit to educate, but now feel like a right showy offy know it all! But seriously, she shouldn't have bothered saying anything if she had nothing helpful to say!

dementedpixie Mon 18-Apr-16 19:25:21

Yes you are bu to think they should know every bit of stock.

RudeElf Mon 18-Apr-16 19:25:50

Seriously? confused this was a non event.

and the customer is not always right

dementedpixie Mon 18-Apr-16 19:26:05

Maybe she knew it as dairy free rather than vegan

KenDoddsDadsDog Mon 18-Apr-16 19:26:43

Really ? Write to waitrose and have them locked in the tower.

ApproachingATunnel Mon 18-Apr-16 19:27:08

I reckon she felt really silly and was trying to make an excuse for her lack of knowledge. 'Must have come in on my day off'- yeah right😂

SabineUndine Mon 18-Apr-16 19:27:23

But she thought she WAS being helpful.

Patterkiller Mon 18-Apr-16 19:28:07

I bet you made her day.

NotMeNotYouNotAnyone Mon 18-Apr-16 19:30:32

She was trying to be helpful.

IamthepermedowlofVeronica Mon 18-Apr-16 19:30:32

I've become 'that customer' without even meaning too! Now I feel guilty for being a twat.

Light hearted obvs.... Not a real aibu smile

PortiaCastis Mon 18-Apr-16 19:30:39

My dd works in Waitrose I hope you won't upset her

PPie10 Mon 18-Apr-16 19:32:25

I feel I've done my bit to educate
Very twattish of you.

Sparklingbrook Mon 18-Apr-16 19:33:00

I am glad to hear the assistant was 'nice looking' not one of those ugly ones.

Redglitter Mon 18-Apr-16 19:34:51

What's the relevance of the fact she was 'nice looking' hmm

pigsDOfly Mon 18-Apr-16 19:35:36

Not sure that the fact that the assistant was 'nice looking' is relevant. Could it be that your Waitrose is extremely middle class and therefore only employs shop assistants who are extra good looking?

Apart from that you sound rather smug, and what exactly is your AIBU.

Queenbean Mon 18-Apr-16 19:36:14

Shopping in Waitrose doesn't make you middle class

Sparklingbrook Mon 18-Apr-16 19:36:54

flowers to everyone that works in retail and has to put up with this day in day out.

thecatfromjapan Mon 18-Apr-16 19:37:58

On another thread, a poster wisely suggested that a lot of people seem to think that the primary purpose of retail staff is actually to allow customers to feel superior.

Both this poster and myself feel this to be wrong.

PortiaCastis Mon 18-Apr-16 19:37:59

My dd tells me allsorts about Waitrose oh dear you wouldn't beleve what goes on !

Queenbean Mon 18-Apr-16 19:38:05

Seconded Sparkling

Some people are just utter twats for the sake of it. It doesn't make you a better person just because you knew that it was vegan. And then came on to MN to brag about it.

Iliveinalighthousewiththeghost Mon 18-Apr-16 19:38:59

My insticts tell me. You purely started this thread to prove that you shop in Waitrose.

IamthepermedowlofVeronica Mon 18-Apr-16 19:39:04

Nice looking as in she looked nice/kind but tbh our local waitrose does seem to have a large proportion of good looking staff? Maybe it is a requirement in this store?! :p

ElderlyKoreanLady Mon 18-Apr-16 19:39:24

hmm bit of a non-event really, isn't it OP?

thecatfromjapan Mon 18-Apr-16 19:39:52

You know, another poster suggests that there should be a kind of National Service, whereby everyone has to do a stint working in retail. I really like the idea of that.

whois Mon 18-Apr-16 19:40:06

"Must have come in on my day off" what a stupid thing to say. Why didn't she just say "oh, I hadn't realised they were vegan. Thanks"

I've jumped in and told a customer where the preserved lemons are when the waitrose assistant didn't have a clue. Oh, and couscous as well one time!

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