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about this Amazon book?

(10 Posts)
lilyboleyn Sat 16-Apr-16 16:38:22

I bought 'That's not my elephant' from Amazon - described as 'used - good condition'.

This is what they sent me. shock

But they won't just refund me. No. I need to find someone with a computer printer, print off a refund label and take it to a dispatch zone somewhere in the back of beyond to return the scummy thing to Amazon so they can send it to some other unsuspecting person.

Yes, that is real human hair stuck in the front cover. No, I won't be letting my baby play with that...

I suppose I'll just have to bin it now, for the sake of £3 it's not worth it, is it?

LitteRedSparke Sat 16-Apr-16 16:41:10

that is completely RANK

Andrewofgg Sat 16-Apr-16 16:41:33

I suppose I'll just have to bin it now, for the sake of £3 it's not worth it, is it?

Yes you will and no it isn't - sad but shit happens. I recommend brew

lilyboleyn Sat 16-Apr-16 16:43:10

You're right, Andrew. There are much worse things in the world.
But seriously. boak

OneMagnumisneverenough Sat 16-Apr-16 16:43:45

I agree it's not worth it but I am a thrawn bitch and I'd take that further through the complaints procedure.

OneMagnumisneverenough Sat 16-Apr-16 16:44:45

was it a third party seller via Amazon? If so, you can leave feedback on their seller page.

lilyboleyn Sat 16-Apr-16 16:46:21

Yes, but sent via Amazon prime. I've left feedback, but when they've got 4000 others it doesn't make much difference, does it...

OneMagnumisneverenough Sat 16-Apr-16 16:48:57

Hmm - I've found amazon customer care a hit and miss depending on which country you happen to get through to. I had one complaint escalated and eventually had someone from the UK call me to sort it out. It was worth more than £3 though.

parmalilac Sat 16-Apr-16 17:09:07

I've always found their CS helpful - maybe try the live chat thingy?

lilyboleyn Sat 16-Apr-16 17:10:52

Live chat not working 💩

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