Bear with me on this first world problem.
I'm trying to book a specific restaurant for tomorrow night. According to their website, they're open from 12.30pm - 3pm for lunch, then 5pm - late for dinner. I'd never ring a restaurant during "peak" times so I rang yesterday at 4.45pm figuring that they're not open yet for service but will probably take a reservation. Nope, voicemail to say "our opening hours are... please call back". No problem, my assumption about opening outside of the stated times was obviously wrong.
Rang at 5.10pm, no answer. Rang at 5.25pm to be told "we're in the middle of service, you'll have to call back tomorrow between 12pm and 3pm".
Today, I rang at 12.05pm- no answer. Rang at 2.45pm to be told, very snappily, "you'll have to ring back, we're in the middle of lunch service" and the phone was hung up before I could enquire as to when the planets would best be in alignment to facilitate this. Why answer the ruddy phone at all then?
I work full time, I don't have the luxury of sitting around on the phone all day trying to reserve a table in a restaurant- the website of which describes the establishment as "casual and relaxing".
AIBU to ask anyone in the restaurant industry to tell me when is an appropriate time to ring a restaurant?
Please or to access all these features
Please
or
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AIBU?
... to ask if anyone in the restaurant business can shed some light.
22 replies
JustHereForThePooStories · 16/03/2016 14:57
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