...for no reason just like they have done to me. DH requested upgrading our broadband to unlimited so that I can watch Netflix. I'm 29 weeks pregnant and having a tough time of it. Instead, BT took this to mean, please disconnect our phone line, then reconnect it with a new number, then send the original number back to sky, then tell DH to contact sky to sort out retrieving it himself.
I would scream but it might make me vomit (HG) or pace around but I have SPD and I can't move fast on crutches. Therefore disconnecting their phone line appears to be my only option.
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AIBU?
To disconnect the phone of the head of BT customer services...
52 replies
squeezed · 03/03/2016 20:55
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