DP and I use the local petrol station nearly every day for bits and pieces, since there is a small supermaket attached. As such, all the staff know us fairly well and we'll make friendly small talk with them whenever we go in.
We went down to get petrol before getting our DD from preschool and we were already running a tiny bit late. DP went in to pay for the petrol but came out not long after saying the card had declined (it shouldn't have, need to look into thay but it's a separate issue). I immediately panicked since I've already had a terrible day and say we can go home and get my other card once we've picked DD up.
DP goes in and explains this but one of the less friendly members of staff said that this wasn't the "correct procedure" and would have to put it through a debt collectors, adding a £6 fee, and taking a photo of him (!) and the car. He tried to get this debt collection thing to go through for a long time (all the while I am in the car going out of my mind with worry) and DP keeps reminding him that we need to go and pick up our DD. The man woulf not let us do that until it became evident this debt collection thing wouldn't work. His colleague meanwhile was saying the whole time "They're regular customers! They wouldn't be trying it on!"
Anyway when this "correct procedure" was evidently not working, he finally agreed that we could just bring a different form of payment later. We were 15 minutes late picking up DD. (I am very anxious about timekeeping)
So AIBU to think this kind of officious, bureaucratic nonsense was not necessary?
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AIBU?
To think we shouldn't have been treated like criminals?
30 replies
SeriousCreativeBlock · 25/02/2016 19:31
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