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To think that if you win something on eBay the seller should send it however low the winning bid

(39 Posts)
0pheliaBalls Wed 27-Jan-16 21:00:16

Two weeks ago I won a bag, BNWT from Fat Face. The bidding started at a penny and it had a BIN for £60. I bid £10, but nobody else bid on it so I won the auction. Now I know the buyer will be pissed off, but as I won it fair and square, I think she should just post it and chalk it up to experience. But no. She's not posted it and isn't answering my emails and I'm having to go through eBay to get a refund (only a fiver for postage, but still). I've noticed she's posted/got feedback for the other stuff she sold at the same time, so it's clear that the only reason she hasn't sent it is that she's not happy with the final price.

This has happened three or four times in the last few months - people not happy with the final price so they don't send the item. EBay can't make sellers post stuff and it really pisses me off that I have to chase refunds when I shouldn't need to. After all, it's not rocket science - just start your auction at the minimum price you're willing to accept.


rudolphlosthisslipper Wed 27-Jan-16 21:02:26

YANBU. Thats why people should set a reserve price. Yeah, you have to pay more in fees but you dont anything for free in this life as they say!

TimeToMuskUp Wed 27-Jan-16 21:02:51

Not at all, loads of people on ebay end up being knob ends. I list stuff on there whenever I have a big clear out of my wardrobe and hate when people offer ridiculous sums for items I know will sell for a reasonable price. I begin my listing at the absolute minimum I'd be willing to accept, surely everyone should do that?

CocktailQueen Wed 27-Jan-16 21:03:55

Yanbu, she's being a twat. I'd keep an eye on her auctions and see when she lists the bag again - then bid...

Seeyounearertime Wed 27-Jan-16 21:05:52

cant ebay force her to send it or close her account? i also thought it was a legally binding contract that whatever it sold for was the final price?

i loved ebay 10 years ago, its shite now.

whois Wed 27-Jan-16 21:09:18

Yes should send it. If you have a minimum price you'll sell at then put on a reserve or starting bid level.

LapsedPacifist Wed 27-Jan-16 21:11:51

What TimeToMuskUp says. Start the item at your minimum price, or else list it at a buy it now price above your minimum and accept offers.

As a seller and buyer I find reserve prices massively off-putting and utterly pointless. As a buyer you have no indication of what the reserve price for an item might be, but can be certain there is little likelihood of a potential bargain! grin

0pheliaBalls Wed 27-Jan-16 21:13:58

Seeyou no, when I contact them because a seller hasn't posted an item they send a standard email back saying they can't force sellers to send goods but to 'rest assured that appropriate action has been taken against that account'. What the action is I have no idea, as they always seem to be merrily selling even after the 'action' has been taken. Agree that eBay used to be good but is shite now - it's so competitive and greedy, it used to be fun.

CocktailQueen loads of non-posters have resold items they didn't send at higher prices. One claimed she'd accidentally sent an item to the wrong address - only to relist it a few weeks later with a hefty reserve!

Musk somebody once offered me £25 for a Mulberry bag I was selling. They were quite shirty when I said thanks, but no thanks!

Trills Wed 27-Jan-16 21:14:08

She's wrong. You're right.

maggiethemagpie Wed 27-Jan-16 21:19:40

A lot of the time sellers who want to do this will pretend to post it, then lo and behold it mysteriously gets lost in the post....

Puddlejumpingqueen Wed 27-Jan-16 21:25:51

Twice last week I had a situation where I was the only bidder and 5 minutes before the auction ended my bid was cancelled and the auction ended. I emailed both to ask why, the first woman had the cheek to say I hadn't bid enough so she was keeping the item and the other (a business seller) then tried to offer me the item for a higher price outside of eBay.

I have reported both for avoidance of eBay fees. Way I see it, they are not setting a high reserve to avoid the fees so its a fair enough reason to report.

munkisocks Wed 27-Jan-16 21:33:34

Wait until she re lists it and report. We won a table for £10 collection and they emailed to say it had got broken so they couldn't sell it in the end. It was re lost ed immediately afterwards. Some people are twats.

Tartyflette Wed 27-Jan-16 21:36:07

Give them negative feedback.

Homemadearmy Wed 27-Jan-16 21:37:11

A lower start price can encourage people to bid, but sometimes it means that the item sells for a lot less than you would like. The minimum reserve used to be £50 no idea if that's changed.

GloGirl Wed 27-Jan-16 21:46:03

I sold something for 1p once, and undercharged on postage angry

The seller was very nice though! Made up for the fact that I paid to send something to her!

Sweetdreamsforall Wed 27-Jan-16 21:48:54

YANBU I buy from eBay all the time and have won things super cheap (eg 99p for a cute topshop or miss selfridge top) as nobody else bid. I have always received these items and been so happy, except for one or two occasions, like from a girl who was a fraudster and a liar and never sent things that sold low. Should've checked her feedback first, silly me!

Totally goes against eBay ethics but that's some people for you. Shouldn't start it so low if you're not willing to let it go at that price. Dumbos.

Definitely leave negative feedback op!!!

I've done deals with some lovely girls on eBay before though, as a buyer and a seller. For every dirtbag there's a few more of us smile

The old 'lost in the post' trick just because the buyer didn't like or fit into the item REALLY pi$$es me off, and you can always tell. Post rarely goes missing except around the holidays.

Seeyounearertime Wed 27-Jan-16 21:51:17

i swore i'd never auction anything again after selling a full travel system from Mothercare for £12, it cost us £350 only 7 months before.

Still, the buyer had a right bargain and she needed it, i were gutted though.

Valentine2 Wed 27-Jan-16 21:52:24

My experience has been so bad on eBay that I am not returning there again ever. Yes it was good but in some deep crap now.

WonderingAspie Wed 27-Jan-16 21:52:51


I really dislike eBay these days, you used to be able to grab a bargain but now it's mainly business sellers and everything seems overpriced.

PegsPigs Wed 27-Jan-16 21:56:33

Set your minimum bid to the minimum you'll accept. No idea why you wouldn't do that these days as it's still free to list.

Sweetdreamsforall Wed 27-Jan-16 21:57:07

Recently I sold baby clothes. I looked on the Royal Mail site and checked my parcel was the correct size and weight (using scales and tape measure) to fit into the postage category (around £5) when I got there it actually cost £12. I couldn't understand but the woman was adamant. So I ended up paying to sell my own stuff lol.

It wasn't the buyers fault. They paid too and followed the rules exactly. It was eBay and Royal Mail who got my money. So I took it on the chin as it was my own fault. Didn't even involve the buyer, there was no need. Still, it always irks me when I think of it! I don't know what happened, maybe Royal Mail just have some rather cheeky scales lol

silvermantela Wed 27-Jan-16 21:58:53

Yep she should suck it up and send it. I accidentally listed something as a buy it now price rather than the minimum (trying to ebay on phone!) and it sold within seconds, but of course I sent it, even though I probably could have made a lot more on it. It was my fault! Are you able to send negative feedback?

Kpo58 Wed 27-Jan-16 22:00:51

I "won" some auctions on ebay from a seller who never posted it or replied to me. I did get refunded by ebay and left him several negative feedback _ Unfortunately the other items that "sold" didn't leave any feedback which makes me think that they weren't sent either.

ValancyJane Wed 27-Jan-16 22:03:20

YANBU. I once sold a lovely formal dress on eBay but forgot to put where it was from (Debenhams, I forget the designer, but it was a well known one) in the listing title, so it didn't come up. Totally my fault and the buyer got it for about £5 whereas it should really have gone for at least £40ish. I honoured it, because it was my mistake, and the buyer was so happy and pleased with it that it made up for it.

dontcallmethatyoucunt Wed 27-Jan-16 22:05:20

Shows how daft I am! I won some kids ski trousers for 99p and the seller emailed and said she'd found they were ripped so couldn't send. Now I'm thinking that was an excuse. Doh!

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