I wish they would take this issue more seriously, and come up with an efficient way to collect maintenance from absent parents. The CMS seems just as incompetent as the Child Support Agency, except now you have to pay £20 a time to feel frustrated.
I have had a case open since May 2015 with no payments made from my ex partner. I received a call today, to say that my case is going to be 'adjudicated', because I need to fill out a form with my bank details and send it to them, so they can send it to my ex partner. So back to square 1 we go. This is just a formality apparently, as he already has my details, but why couldn't they tell me this 6 months ago?! On top of that I've been told not to ring in for another 2 weeks, and even then not to expect that any progress will be made. They have had his details from the beginning, they know he is working. Every time I ring in, I am told the same thing, wait 5 days, 30 days, letter A or B needs to be sent etc. The whole thing, and amount of red tape you have to wade through makes it just seem like a complete joke.
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AIBU?
To think the government should scrap the Child Maintenance Service and start all over?
27 replies
PatSharpIsMyBoyfriend · 07/01/2016 16:22
OP posts:
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