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to think that a pharmacist should at least PRETEND they don't recognise you...

(44 Posts)
SawdustInMyHair Wed 06-Jan-16 18:33:09

... when the last time you were in was on New Years Day to get the morning after pill, and now you're buying Caniston blush

He tried to get me to get a Boots card - "You're in here regularly - you were in last week!"

I realise he probably doesn't remember anything more than vaguely my face, but I was a bit shock

Mrsmorton Wed 06-Jan-16 18:34:43


ShamefulPlaceMarker Wed 06-Jan-16 18:37:22

Yanbu. They should be more descreet. I had a prescription for the morning after pill, I handed it over and she asked me what it was, and whether it was a type of contraception. I had to explain to her in front of a few customers (one of which I knew) that it was the morning after pill.

hopelesslydevotedtoGu Wed 06-Jan-16 18:38:55

Was it actually the pharmacist, or someone working the till? If the latter they may not know what the medications are.

Mrsmorton Wed 06-Jan-16 18:40:31

Discreet in your case shameful but recognising someone is hardly a crime!! It's unreasonable to comment on your medication though. OP, did he comment on your medication?

MoMoTy Wed 06-Jan-16 18:42:21

Yabu, he didn't give a full blown account of your visits, just mentioned that since you are regular enough you could get the card. No need to look for something to pick over.

pasturesgreen Wed 06-Jan-16 18:44:38

What hopelessly said.

If it was the pharmacist, YANBU. Not exactly the same scenario, but I work in criminal law and I'd never dream to be the first to greet a client I met in the street. If they want to acknowledge me, it's totally up to them to make the first move. People might be embarrassed/not want all and sundry to know they are acquainted with a criminal barrister.

I'd expect the same sort of blank stare from a health professional, tbh.

ftmsoon Wed 06-Jan-16 18:55:06

Creating a raport with customers keeps them coming back in most cases. He was trying to make conversation in the shop, not approaching you in the street. Shop staff really can't win on MN.

Asskicker Wed 06-Jan-16 18:55:46

Yabu. I go into boots all the time. They recognise me. But as far as anyone else is concerned I could there a lot for all manner of reasons.

The person won't remember what were there for last time. Unless you go in for map and cannisten quite a lot.

hefzi Wed 06-Jan-16 19:07:42

Gracious- my pharmacist greets me all the time when I am in collecting a prescription: isn't this normal, friendly behaviour when dealing with customers? It's not like the case that pastures says - a pharmacist is a pharmacist: not everyone who buys medicine is doing so for reasons connected with their sex life confused

I had to go for an x ray yesterday: the radiographer greeted me with "Hello, again, nice to see you" because she was the same person who did an X ray for me a couple of years ago and we had chatted at the time. I think it's nice - and I don't think it's inappropriate at all!

Tomboyinatutu Wed 06-Jan-16 19:12:56

I don't actually see what is wrong with this? Our youngest son used to be prescribed his baby milk and we had to collect it from boots every two weeks. They knew us from sight and as soon as we walked in they would get his prescription ready (if it was due) and call us over using ds' name. I found this really helpful, no waiting in line.

abbsismyhero Wed 06-Jan-16 19:13:57

could be worse my specialist has greeted me with not you again how many kids now? (ive graves disease its supposed to affect fertility and ive three children!) good job ive a sense of humour grin

CheesyNachos Wed 06-Jan-16 19:17:39

the lady on the till at my pharmacist said to me once 'I am so sorry, we will have to get the Sylk in' (vaginal lubricant).Quite loudly. Then she flushed bright red as it was very much heard by other people.

TBH I thought it was quite funny- mainly her reaction and mortification. grin

Queenbean Wed 06-Jan-16 19:19:06

I was in boots once buying canestan. I got called to the till on the far left, the canestan was behind the counter on the far right. The guy behind the till (who was v young and possibly didn't realise what it was) walked all the way over, couldn't quite find it, I had to keep motioning to where it was until he found it and yelled back "do you want the pessary or just the cream". There was a really long queue, it was v embarrassing!

SaucyJack Wed 06-Jan-16 19:19:54

"Creating a rapport with customers keeps them coming back in most cases."

But does it though? Some people like it, but there are also a great many of us who hate having our shop visits remarked on by overfamiliar shop staff and will consequently go somewhere more anonymous in future.

StrapOnDodo Wed 06-Jan-16 19:24:44

Why should a human being pretend to not recognize another human being? Most people are crying out to be heard, cared for, understood and recognized by others. This person just wanted to show they know who you are-it's not a crime.


Sometimesithinkimbonkers Wed 06-Jan-16 19:24:45

Jesus..... My son is disabled and requires lots of meds. I phone for a repeat and say "hello it's Bonkers Mum!" They know me.

NaughtToThreeSadOnions Wed 06-Jan-16 19:26:31

He was trying to save you money by offering a service you might be interested in. Boots partically sell more than medications or assocated stuff.

I get offered a waitrose card and a tescos card every day because I buy my lunch from waitrose it's right opposite my office and tescos is next to the bus stop. They couldn't give a feck what I'm buying and I don't mind if they recoignise me.

BoomBoomsCousin Wed 06-Jan-16 19:33:54

Given that he wasn't shouting "ohh Sawdust did you pick that up on New Year's Eve?" I think UABabitU. Pharmacies are exactly the sort of place you want the staff to recognise you, should there be some kind of recall on medication or the like, or should you need some advice, a non-judgemental but friendly face could really help smooth things along.

Don't be embarrassed that you scored on New Year's Eve. Hold your head up and wink at him.

Cotto Wed 06-Jan-16 19:38:24

Unless she said "Hows your Thrush getting on" then YABU and quite frankly a bit silly.
Getting to know your Pharmacist/GP receptionist is the best way to get the best attention imvho

CaptainHammer Wed 06-Jan-16 19:47:24

Boots have targets to sign people up to the cards so it was probably more because he really wanted you to have one rather than remember what you'd been buying!

gabsdot Wed 06-Jan-16 20:05:00

I'm the opposite. My DD has a monthly prescription which I collect from our local pharmacy every month. She had it for 2 years and I'm starting to think that they really should know me by now and not have to go through all the same questions.
I am probably BU

katiekid Wed 06-Jan-16 20:06:16

i dont think yabu because it makes me feel uncomfortable when people seem to suggest i come somewhere to much, i had this before at a cafe and it made me stop going there

TaliZorahVasNormandy Wed 06-Jan-16 20:10:21

My pharmacist knows me by name. Hes a very nice man and I dont really care he knows what meds I have. Hes a pharmacist, he'll have come across alot of stuff.

Janeymoo50 Wed 06-Jan-16 20:14:35

Oh goodness, this reminds me of a Boots incident, I was waiting outside one morning as needed Canestan (or Boots' own). One of the Directors from work was waiting too.
Doors opened, we went in.
He heads to the front counter to get tissues (phew).
I head to the back counter at the pharmacy and ask for Boots' own thrush cream.
"We don't do it" I'm told
"Yes you do, I have an empty tube on my bathroom shelf" I say
Before I knew it she'd then bolted up the shop like Usain Bolt and said to her colleague
"Thus lady says we do our own vaginal thrush cream, she has some at home"
The Director was stood there paying and our eyes met across the wet wipes.

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