I bought a navy blue coat from M&S over a year ago and no longer have the receipt. I really like the coat but as it's quite smart, I don't wear it every day and often save it for special occasions/ evenings out etc.
Recently I wore it on a rainy day and it got soaked. I thought nothing of it and hung it up to dry. The next day I was shocked to see it covered in a weird, blotchy pattern from where the rain had dried. From a distance it looks like mould so I'm reluctant to wear it out again. I've included a picture so you can see what I mean.
AIBU to take it back for a refund? I'm wondering if something in the material is faulty as its not normal for a coat to go like that after encountering rain for the first time. Would I be likely to get anywhere, as I bought it a while ago and can't even remember the exact price?
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AIBU?
AIBU to ask for a refund on this coat? Pic included
45 replies
Laura2006 · 28/12/2015 19:48
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