Exactly 8 weeks ago today I ordered a t shirt from an online site. I first saw it advertised on Facebook but they had a separate site too. The clothes were cheap (I paid £20), and to explain this they said that delivery normally took four weeks maximum as things come in batches. After 6 they consider the package lost.
So it's now been 8 weeks. In the interim I have contacted the site via Facebook (the only way I could as they have one phone number listed which is unregistered and one with a full up answer phone!) and was told that the item had been lost at the post office (I don't believe this for a second). I have asked for a refund and they've told me I have to apply in writing which I obviously don't want to do (although if absolutely necessary I will to stop this bloody company having my money)
Does anyone know if they can require me to apply in writing?
Additionally, AIBU to ask for your nightmare online buying stories to make myself feel a bit better?
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Nightmare Online Companies
8 replies
CarriesBucketOfBlood · 23/12/2015 14:04
OP posts:
ElectronicDischarge ·
23/12/2015 15:19
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