Had a rare week day off today and went into town with DH we both went to the Chemist to pick up prescriptions I do not use EPS, I have only one type of med and I send a SAE for a paper prescription, I can then read it and make sure its ok and I can then CHOOSE where to have it filled in, in the town where I live or in the town where I work, my choice.
DH uses the EPS service, he can only get his meds at the one chemist, its SUPPOSED to be convenient, its SUPPOSED to make it easier, and its a pile of shit, for THREE months running they have messed up his meds, the wrong ones, no stock, its been a disgrace he is due to get a prescription for medication that he cannot stop taking, so when he got a text yesterday to say his prescription was ready the assumption was it was for that medication but no it was for a prescription that he doesn't need for two weeks the one he needs was not ready at all and he was told that they would have to send a fax to his GP only it was 4 pm so wouldn't get it until the next day, what flaming use is that??????? he is working Friday and Saturday in a different town he cant get to the chemist until next week and his meds run out next week.
I will of course try and get them myself on Saturday, sorry but if this is technology if this is convenience you can poke it.
If he had a paper prescription like me, he could have ordered it well in advance, made sure it was the right one and filled it in wherever he wants like me, instead of being terribly worried that he will not get his medication in time (not doing his BP any good)
He could use the same service and get his details changed so he can pick up his prescription in the town where he works but quite frankly neither of us have any confidence in the scheme.
I am all for GPs spending less time on paperwork and more time with patients but the schemes they put in place should work and not potentially leave patients without the medication they need.
DH will be coming off the EPS scheme in the new year (as he is entitled to do)
Please or to access all these features
Please
or
to access all these features
AIBU?
To think that the Electronic Precription Service is a total joke and not fit for purpose
54 replies
Oldsu · 17/12/2015 18:38
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