to close PayPal dispute? More a wwyd.

[SpringtimeSun]

I placed a $200 Etsy order way back in September for some personalised items for my kids Christmas. They had a six week turnaround, that was fine.

After 6 weeks it was marked despatched. Great.

1 month later it still hasn't landed in the UK, so I contacted her to ask her to look into it. She replied that she was very sorry etc and would look into it but a week later nothing else. So I opened a PayPal dispute. That got a response.

She said by opening a case she had taken her kids Christmas money from her PayPal account. She did provide a tracking number but made no effort to help find out about the whereabouts of the parcel. The tracking number showed it was only actually posted on the day I contacted her ask where it was. 1 month after my email to say dispatched. I called USPS myself but they need to speak to the sender.

So the tracking shows it was posted on the 24th November but no updates after it left her local post office. USPS will look more into it if she contacts them but hasn't yet.

But now she claims her husband has been paid off and wants me to close the case and so she will keep the money but if it doesn't turn up that will be it for me, I will get nothing.

Should I close it? I don't really want to but I don't want to be heartless and "wreck her Christmas " wwyd?

[WeThreeMythicalKings]

Don't close it whatever you do.

Her fault for not posting in the first place and then telling fibs. You have no idea if her husband really has been laid off.

[Chattymummyhere]

Don't close the case, it's up to her to claim from the courier for the missing parcel. I would place bets on the fact it isn't her children's Christmas money she just doesn't want to refund you.

[ghostyslovesheep]

haven't you already posted this

[MTPurse]

Do NOT close the case. I would ignore all messages from her unless they are sent through the paypal resolution centre.

[OurBlanche]

Pass it all on to PayPal, let them deal with it. DO NOTHING outside their complaints process, that will probably ensure you lose.

Sod her. Harsh, but who is to know which of her lies is true? And why should you, a complete stranger, be made a party to her misfortune?

She is scamming you. You know that. But her pitiful lies are making you doubt yourself. That only works because you are a nice person.

So toughen up. Channel your inner bitch. She will be in there somewhere.

Good luck

[chanelfreak]

She already lied to you about posting the parcel in the first place, so I would not believe a word she says. Stay strong, keep the case open and I hope it gets resolved for you asap.

[Threesquids]

Why on earth would you leave yourself $200 down for someone you don't know?! Could be genuine, could be a total con artist, either way that's her lesson to learn not yours.

[TwoSmellyDogs]

Totally agree with everyone else. DO NOT close the case unless you've got $200 to spare for some scamming random? And if you have got it spare there are better charities out there than that!

[SpangleDragon]

adding my name to the don't close it! get your money back from this scammer!!

[SpringtimeSun]

Thanks everyone. I did double post and I requested this one to be deleted. Oops.

Whoever said I knew I was being scammed is right, I just needed to hear it again.

I just really want the parcel for my kids Christmas.

[DawnMumsnet]

Hi all,

The OP inadvertently posted this thread twice, so we're going to close this one now. Here's a link to the other one.

Many thanks.