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AIBU to do nothing more? (eBay)

(3 Posts)
Flossyfloof Sun 20-Sep-15 13:00:15

I sold a pair of jeans this week and had a message from the buyer saying that I had described them incorrectly as straight leg when, in fact, they are bootleg. She is not sure if she wants a pair of bootleg jeans. She followed this up with another message asking if I had shortened the jeans myself. I answered saying absolutely not and apologising for the mistake in the description. I offered her a partial or full refund. This was all on Thursday and I haven't heard anything else from her. eBay shows that my message to her was definitely sent.
AIBU to leave it there and wait for her or should I press her for a decision? I hate having things hanging over me and if she wants a full refund I don't think I have any choice but to offer one. I wish I had offered that and not the partial really.

FarFromAnyRoad Sun 20-Sep-15 13:03:28

I never offer partial refunds. It's either keep the thing or return it according to eBay rules. If you did make a mistake in the listing then it's a fair cop and you should refund but if I were you and she contacted me again I would ask her to go through the correct channels and do it officially. She might be trying it on - and it wouldn't be unheard of for her to be trying to get you to accept a return on something that wasn't yours to start with! The longer I do eBay the more I learn about the shittiness that some will stoop to!
Message her back, apologise again and ask her to begin a 'Significantly Not As Described' case via eBay with which you will fully comply.

Flossyfloof Sun 20-Sep-15 13:11:12

That's really helpful, thank you, I don't know why I bother th eBay I hunk it is increasingly a rip off really. I just have 4 pairs of jeans which I have never worn and thought I might get a bit of money for them!

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