I have said I would treat my cousin to an overnight spa stay next week. Have had problems getting through to reservations, including an online chat where I ended up chatting to myself - the member of staff I was chatting to just disappeared!
Went to book online, having confirmed dates just now with my cousin - and having tried several times, have phoned them, to be told that they don't have any standard twin rooms available. I could upgrade to a club twin room - I think you get slippers - but I have just emailed them and asked if they can give me that room for the same price. What do you think my chances are?
Anything I can say to persuade them?
Please or to access all these features
Please
or
to access all these features
AIBU?
To request an upgrade?
22 replies
Flossyfloof · 10/08/2015 19:29
OP posts:
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