I sent a query to Apple about my Apple ID information. I've just got what I suspect is a standard response which includes the following:
"I know how important it is for you to have this addressed right away. I will guide you with the information to reach out to the appropriate team to get this issue addressed. ".
Really? It wasn't that important for me to have it addressed right away, telling me that they will "guide me" just sounds patronising, and I have no intention of "reaching out" to anyone. I may phone them, however.
I suppose it's grumpy of me and I should be pleased that they are trying to help, but honestly I would have been fine with a brisk "Thanks for your inquiry. I think the quickest way to resolve this issue would be for you to telephone XXXX Department, this is their number." Or, even better, "I have contacted XXXX Department who have resolved the issue by ...."
Please or to access all these features
Please
or
to access all these features
AIBU?
To find this vaguely nauseating
30 replies
ElementaryMyDearWatson · 06/08/2015 11:05
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