I left them 3 years ago because they kept sending me random bills of different amounts. Finally after endless stress I ended up paying £350 just to get rid of them (the amounts the claimed i owed them ranged from them owing me money through to £1000 int he course of a month) It took me about 3 months to sort it out with endless phone calls and letters.
So I thoguht Id got rid of them. Wrong... the last few weeks they've started sending me emails saying they've sent me a bill and I can view it online , now they want to check my gas metre and are threatening to get a warrent to break in to do it. They won't arrange an appointment unless I tell them the acount number but I don't have one.
I've sent 4 emails to explain I'm not their customer and got no response. Now I'm phoning them. Earlier they just hung up on me after wiating fo r10 minutes as I didn't ahve an account number. Trying again been on hold for 15 minutes and they are now saying they've closed the line and to try again tomorrow.
AIBU to want to find their chief executive and make HIM try to deal with his own call centre, communications and so called customer services... right now I feel like that would be a worse punishment then anything I could devise.
They are diabolical. Really .
Again this bastard stupid useless pointless unsympathetic idiotic company of morons have me in tears
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33 replies
listsandbudgets · 14/07/2015 18:02
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