Very first world problem I know, but still..
We're trying to book a skiing holiday with friends next year and found what looked like a screaming deal. My friend found it, and checked for catches and small print, showed me, so did I and found none.
So we booked.
A few hours later they sent an email 'clarifying' that the price advertised was a per person price just for this and one other week, when otherwise the website shows it as per chalet. They also added a note to say that on the website - we know it was a added later as my friend cached the Web page at the time of booking, plus the original invoice showed the price as a whole chalet price, but had all our names.
SO really WIBU to try to force them to honour it? (The website/agent, not my friend, of course!) They could just refund us but it would be much sweeter to clobber the agent and get a superb deal. Technically it should count as false advertising and is a criminal offence - and we have some decent proof - but could we force it or only get the refund?
(Please be gentle with me, I've never posted on aibu before and this probably sounds grabby.) (The chalet owner shouldn't be out of pocket either, as it's the agent doing a bad job.)
Please or to access all these features
Please
or
to access all these features
AIBU?
to try to force them to honour the price?
28 replies
utopian99 · 10/07/2015 20:27
OP posts:
Newsletters you might like
Please create an account
To comment on this thread you need to create a Mumsnet account.