AIBU to send this email to Dunelm Mill,
Hello, I ordered the Toulouse Black Dressing Table and Stool online from you on the 24th January my order no is xxxxxx
I am becoming exasperated re your delivery sevice. I had a phone call from you stating it would be delivered on the 6th of Feb. No delivery was made despite the fact I stayed in the house all day. I have had no further communication from you. I called on the 6th in the evening and was told it was on the Isle of wight but you do not know the courier for here. So I rang again today to be told the same thing I was given a phone number for your mainland courier company only to be told it was the wrong number. I have tried your store on the Isle of Wight who promised to get back to me asap but no phone call again. As you can imagine I am not happy with your customer service,please can you resolve this matter for me. Regards Lollilou.
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AIBU?
To be annoyed re my delivery from Dunelm Mill.
13 replies
lollilou · 10/02/2015 17:10
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