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To make Tesco come back and clean up the dog shit their delivery driver has just walked through my carpet?

(41 Posts)
MrsCrankypants Tue 06-Jan-15 11:20:12

Tesco delivery man just left 10 big dog shitty footprints on my hall carpet. AIBU to ring and complain and make them pay for carpet cleaners? DH says I am BU and it's just one of those things but I'm 6 months pregnant and can't even get on the floor to clean it myself nevermind haul myself back up again afterwards. I'm so angry, pregnancy rage has definitely set in today!! angryangryangryangry

SoupDragon Tue 06-Jan-15 11:20:49

I'm sure he did it deliberately.

TheFairyCaravan Tue 06-Jan-15 11:23:46

Your anger should be directed at the dirty bastard who let their dog shit but didn't clear it up!

MrsCrankypants Tue 06-Jan-15 11:25:07

Don't even start me on them! I'm trying to work out who lets their dog shit around here and doesn't pick it up.

Trapper Tue 06-Jan-15 11:25:18

Maybe your husband could clean it?

Inthedarkaboutfashion Tue 06-Jan-15 11:25:47

Agree with fairycaravan. I'm sure the man didn't walk dog shit into your house on purpose, he probably couldn't even see his feet if he was carrying crates. Borrow a vax from somebody.

KoalaDownUnder Tue 06-Jan-15 11:26:02

Why can't your husband do it, then?

I know it's gross and enraging, but I don't think it's anybody's 'fault'. It could have happened to any visitor to your home; would you ask your best friend to come back round and clean your carpet?

InfinitySeven Tue 06-Jan-15 11:26:37

I don't think you'd get anywhere with Tesco, to be honest.

If it makes you feel any better, Ocado once spilt twelve pints off off milk in my carpet. It stank for ages, regardless of what I cleaned it with. They weren't even sorry.

hmc Tue 06-Jan-15 11:27:41

I think it is fair enough to contact Tesco, make a complaint (calmly) and see what resolution is offered to you (possibly none, but worth a try)

MrsCrankypants Tue 06-Jan-15 11:29:11

DH will clean it but he's not home from work til 8. Most of their drivers are great and make some effort to wipe their feet but this one didn't. I know accidents happen but you'd think they would make some effort to consider what they're walking into people's houses

judydoes Tue 06-Jan-15 11:30:44

Poor you, that's gross and awful!

But, I think YABU. It was an accident, they happen, and the delivery driver could get into trouble. It will clean up, if your husb isn't available is there anybody else?

If it was me I'd see if a kind neighbour or friend would do it in return for another favour!

Gobbolinothewitchscat Tue 06-Jan-15 11:30:48

It's just one of those very annoying things but an accident. Do you have a mat at the front door that the driver didn't use? I agree that you're anger should be more directed at the person who didn't clean up after the dog

To be honest, when things like that happen, I just want to clean it up myself as then I know it's been done well. Hope you're OK - it's not great robot be able to get up and down from the floor at 6 no ths pregnant so hope you don't have SPD or similar

CLJ52 Tue 06-Jan-15 11:31:48

What if Tesco man calls you looking for compensation for shoes ruined while accessing your property?

YABU - not his fault and won't have done it deliberately.

wonderingsoul Tue 06-Jan-15 11:32:19

I'd phone and complain.. Although do say you realise it wasn't done on purpose... They need to be more careful. I think tesco will be sorry, you'll probably get a gift voucher, but least you'd feel better for letting them know.

BuzzardBird Tue 06-Jan-15 11:34:04

Actually Tesco customer services are excellent IME. It is likely that they will at least send you a voucher.

KoalaDownUnder Tue 06-Jan-15 11:36:35

Fair enough - he really should have wiped his feet.

thanks for you cos yeah, I'd hate it too.

NeedABumChange Tue 06-Jan-15 11:37:17

I don't understand why he didn't wipe his feet? I'd complain just for that, surely someone who in in and out of Holmes all day should know to wipe their feet before going inside?

NeedABumChange Tue 06-Jan-15 11:38:05

homes* not Holmes unless his name was Watson?

InSpaceNooneCanHearYouScream Tue 06-Jan-15 11:38:08

You can't bend down or kneel on the floor because you're six months pregnant??!

waithorse Tue 06-Jan-15 11:38:41

The milk thing would really wind me up.

SoupDragon Tue 06-Jan-15 11:39:39

I rather suspect that simply wiping his feet on a doormat would not have removed the dog shit. It is remarkably tenacious.

HotLipsHoulihan Tue 06-Jan-15 11:41:42

Of course you should call! They will sort it out for you. Why on earth should you just shrug this off? Maybe all delivery drivers should have a quick check of their shoes before they enter a customers property?

You don't need to be all ranty. Just call and explain to the manager what has happened

babyboomersrock Tue 06-Jan-15 11:42:57

I feel sorry enough for those delivery people as it is - how on earth are they supposed to check every bit of pavement outside every house before they go inside? It's dark really early here so half the time they won't be able to see clearly.

I'm sure it's annoying, and I guess you must have health problems if you can't do it yourself, but who normally cleans your floors? Can he/she do it for you?

I also blame the dog-owners, but we used to live in an area which was bad for dog mess - we just had to clean it up ourselves, I'm afraid, if we saw it outside our house.

MrsCrankypants Tue 06-Jan-15 11:44:44

I can't get on the floor because i have SPD and am on crutches because I can barely walk which is why I needed the delivery.

I rang Tescos and talked to a really nice man who is sending carpet cleaners around to me. The apology probably meant more than the cleaners seeing as the driver couldn't even say sorry because he was too busy having a smoke before he got back in the van.

Hoppinggreen Tue 06-Jan-15 11:46:18

We'll done Tesco - you should post it on their FB or tweet or something.

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