I know this is the same old thread about school shoes not being fit for purpose and not lasting a reasonable amount of time. This one has photos though.
DS's Geox shoes were bought in August from an independent shoe shop for £49. He has never got through a pair of school shoes before. Sometimes he doesn't even get new shoes in September as the old shoes still fit.
The leather has come away from the seam with the rubber. We took them back to the shop and they said 'wear and tear' yadda yadda. They point blank refused to enter into any dialogue about it at all. I've attached a photo for the MN jury as I think it's not usual wear and tear but a manufacturing fault. You can see that the leather hasn't scuffed, it's come apart.
I have tweeted and facebooked Geox for their comments. I've also told them that the shoe shop states this is reasonable wear and tear, even for Geox (subtext, the shoe shop says Geox are no better than any other brand).
It doesn't help to support independent shoe shops either, does it? DD is hellish with shoes and I've taken hers back into Clarks on occasion and they've either replaced them or given me 50% off a new pair.
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AIBU?
To think this is a manufacturing fault and not wear & tear?
21 replies
chicaguapa · 02/01/2015 10:26
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