Need a little vent! Ordered my twins their 'main' pressies. The same thing but different types. Once placed, the email confirmation shows one is a post Xmas delivery. How annoying sez I, that should have been on the website. I call said company and cancel 1 item...I do this within 10 mins before card payment has been taken. Wondered why my bank balance was a bit low today, company has taken the whole amount of the original order AND half that amount again, with the bulk sitting as 'pending'...apparently it will be a week before the money comes back in. Why on earth they didn't just refund me the original half lord knows.
The punchline of this sorry tale is I WORK for the fuckers, so cannot even properly complain! Hence Mumsnet and a mini rant. Again I say FUCKERS
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Bloody stupid refund policies *mutter mutter*
7 replies
QueenofallIsee · 09/12/2014 21:20
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