We received a call today about a road traffic accident dh was in with ds, other drivers fault. Dh and ds were not hurt, car badly damaged but other driver's insurance company paid and we haven't thought about it since.
We do not and never have wanted to claim as nobody was injured.
Today out if the blue a call centre person rang and knew about the accident. She said after every accident the insurance company sets aside £3K for an 'inconvenience fund' and people make a claim for it.
She said it wasn't a personal injury claim, but a different claim and we'd be silly not to claim. How did she even know about the accident?!
Despite it having nothing to do with injury she asked dh lots of questions about his back, doctors name and address and whether or dc needed calpol after the accident, did he seem off colour for a few days?
To reiterate we will not be claiming with this company, nor will we be telling lies about our son but isn't this weird? How did the company know about the accident? Is this inconvenience fund a thing that everyone knows about, except us, it would seem?
Please or to access all these features
Please
or
to access all these features
AIBU?
AIBU to be suspicious of this call centre person and not believe that 'everyone claims this money?'
23 replies
dottytablecloth · 05/12/2014 22:11
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.